Omega Facebook Pixel Ad Report
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since 1 Year i got stupid failures with shopify / facebook connections and ads and all sh*t with my shop.
Stella was the only one who saw and resolve the problems here.
Now my Shop works best. Stella, Thank You, i wish you all the Best.
Regards.
Hello ICON,
We can’t thank you enough for your kind review of your experience with our app and the assistance from Stella - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team
I've just installed the app. The Conversions API (CAPI) events show up reliably from the server. I also receive browser events. I can also add multiple pixels though on the basic plan only 1 pixel gets to receive CAPI events. Their support is responsive. You can assign pixels by product tags and not all tags were visible in their dashboard. They fixed it. So all in all a good experience so far. Thanks Omega!
Hi Alexa's Gifts,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
Very good customer service. Always there for help. Really enjoyed the experience and Facebook started tracking my data :)
Hi
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
Greate assistance via Chat, the assistant has been fast replying and very helpful and kind. API Conversion feature is so genius and easy to set up thanks to accurate step by step tutorials.
We’d like to thank you again for taking the time to write this review of our Facebook Multi Pixels app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
I had a problem in setting up this app, but support was very kind and patience to wait and helped me go through everything.
Thanks Joyce!
Hi ThinkiToy
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
Amazing customer support! Very very helpful! So impressive. Fix all the issues we had. Thanks Kaylee and Kaze!! We look forward to seeing good performance for this APP in the coming days as well
Great shopify app, helped me to solve the problem of Facebook Conversions API installation, the customer service experience is also very good, it is worth using
Hi Banboring,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team
Initial experience was very good. i tried on my store and the events are fully logged however the API seems to take longer to update than i thought.
Hi LeeWalking!
Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app.
If there is anything we can support you further, please do inform us.
I was contacted by Tracy with some issues about my pixel. She handled very fast and she fixed my problem in minutes! Very glad to have this kind of support from Tracy and that my tracking is much better now, would recommend! Don't hestitate to use Omega pixel for the best tracking!
Thank you for the fantastic review. We're thrilled to hear that Facebook Multi Pixels is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
Good customer service to help on our pixel matter, Stella is really patient and easy to communication
Hi Morichy
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team