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I did not know how to use the app well and asked for support and Niel answered all my questions patiently and quickly. Niel's fast responses made it easier for me to check the data quickly as I was in a bit of a rush as well. Thank you Niel. Totally recommend!

The app is giving completely false / exaggerated conversion data. Now our Meta ads manager says we have more sales than actual sales we made. We contacted customer servie (Jamie), who said we should just delete their app, without even fixing or checking the issue??
This is really odd, especially given the number of reviews. Hopefully someone can get back to us and explain properly what the issue ...

I want to especially commend Ben from your support team for his outstanding assistance. He provided exceptionally clear, step-by-step guidance that walked me through the entire troubleshooting process.

Their documentation is old and once you apply something they say this is older version and interestingly at newer versions those features are not there. What they offer and what you get is absolutely different things. They want you to leave reviews so that's why they have too much positive feedbacks so please also read negative ones.

super positive experience. Cam was fantastic and solved my problem straight away.

Omega was easy to install and is at a great price point. I used the online chat to ask some questions and Joy went above and beyond to help me. She double checked the set up and found a configuration issue. We were immediately able to solve this on the spot with one of their developers. Such amazing customer service! It is early days but we are feeling confident that Omega is going to help ...

We contacted support regarding serious issues with data tracking – key parameters like fbp and fbclid were missing. The response? “No worries, our app shares everything Meta needs.”

Two days later: complete tracking failure, event errors across the board, and deduplication issues on every event (red warning triangles everywhere). We reached out again, and they denied any problem, blaming a ...

Excellent app! Super easy to install and use. Amazing customer support! The team responded quickly and Joy has explained in very detailed how to solve the issue I was facing. Truly impressed with the service! Highly recommend!

Ben is patient and I can see he wants to make Omega's customers proud!

Amazing help, Cam is amazing and really understood my issue