Omega Facebook Pixel Meta Feed
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Initial experience was very good. i tried on my store and the events are fully logged however the API seems to take longer to update than i thought.
Hi LeeWalking!
Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app.
If there is anything we can support you further, please do inform us.
Very easy to set up. Perfect if you want mutliples pixels on your store. Andy from the customer service has helped me with every concerns I've had! Greatly recommend !
Thank you for your fantastic feedback! 😊 We're thrilled to hear that you found our app very easy to set up, especially for managing multiple pixels on your store. We're glad Andy from customer service was able to assist you with all your concerns. Your recommendation means a lot to us! If you ever have any further questions or need assistance, don't hesitate to reach out. We're here to help ensure your experience with Omega Facebook Pixel Ad Report app remains excellent! 🌟🛠️
Installed the app and support was very helpful but then after a few days i realised my ads manager tracking was even more off than before I installed the app. spoke to support who came up with ridiculous reasons why the app wasn't working then after half an hour chatting they said their app was clashing with other apps I have. in the end, I just removed the app forever. only wasted days of good pixel data.
Hello!
Thanks for taking your time to share your concern and we are sorry for the negative experience you had with the tracking issue.
As we checked the reason is because of the discount app that make the order not go through Shopify thank you page, which is not possible for our app to track purchase event. Our developer tried to customize the code but it can't work as the order obviously did not go through Shopify thank you page.
We do understand your frustration and apologize for all inconveniences caused to you.
In any way, if you decide to not use the discount app that conflicts with our code, please contact us, we are more than happy if we can support you.
Sorry again for making you disappointed.
Best regards,
Omega Team
JOY was very good and helped me solve many problems. I highly recommend it
That's wonderful to hear! 🌟 We're thrilled that Joy was able to assist you effectively and help you solve many problems. Providing excellent support is our priority, and we're glad that Joy was able to meet your needs. Thank you for your high recommendation! If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our service! 😊🙌🌈
I was contacted by Tracy with some issues about my pixel. She handled very fast and she fixed my problem in minutes! Very glad to have this kind of support from Tracy and that my tracking is much better now, would recommend! Don't hestitate to use Omega pixel for the best tracking!
Thank you for the fantastic review. We're thrilled to hear that Facebook Multi Pixels is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
I start with Omega Google app , and I purchase Facebook omega app too for my business , Vincent from support is a treasure , very kind very helpful , I have never experience such a great customer support ! Thanks for the great and quality apps Omega , Vincent you rock man I love you
Your words made our day! We're thrilled you're enjoying both the Omega Google tag app and the Omega Facebook multi pixels app for your business. Vincent is indeed a treasure, and we're lucky to have him on our support team. Your kind words motivate us to keep delivering top-notch service.
If you ever need more assistance or have further feedback, feel free to reach out. Thanks for choosing Omega, and a big shoutout to Vincent – he's a rockstar!
Joy helped me out alot. She is very knowledgeable when it comes to setting up pixels and sharing them across accounts. Even helps out with the small nuances of trying to set up your account the proper way. Definitely recommend her!
🌟 Thank you so much for your glowing review of our Omega Facebook Pixel Ad Report app! 😊 We're thrilled to hear that Joy provided you with exceptional assistance. 💼 It's fantastic to know that she was able to guide you through setting up pixels and sharing them across accounts with expertise. 🚀 We appreciate your recommendation and are here to assist you with any further questions or needs you may have. Keep shining with your ads! ✨ #OmegaFacebookPixelAdReport 📊
Good customer service to help on our pixel matter, Stella is really patient and easy to communication
Hi Morichy
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
really good app. I had an issue with my data tracking and duplicated events on facebook pixel but this solved the issue and helped me get more accurate data. I had a slight issue pop up regarding my pixel but their support was super helpful in finding the issue. Stella was very helpful in putting me through to Huy who helped with my initial problem and the Trong (kaze) went even further buy taking over my screen and interacting with my interface to find the root of the problem. Definitely recommend this app !
Hi Sparklepup,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
support is great, track everything timely. Team customize feeds exacly what I need. Recommended
🌟 Thank you for your glowing feedback! We're thrilled to hear that our support team has met your expectations, and our timely tracking and customized feeds align perfectly with your needs. Your recommendation means a lot to us! If you ever have more feedback or need further assistance, feel free to reach out. We're here to help and appreciate your support! 🚀😊