Omega Facebook Pixel Meta Feed

Omega Facebook Pixel Meta Feed

리뷰 (1,752)

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4.9
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2025년 2월 27일

So many bugs & issues with this app, so far!

My FB campaigns are losing optimization because of the bugs caused by this app.

Some of the bugs;

1) Incorrect Purchase pixel firing
2) Unable to check where the orders come from using UTM
3) Sometimes orders appear duplicated
4) Some technical issues related to the Server side tracking which causes for the lost or mis-attributed data

Note: I am ...

Aura Sleepwear
미국
앱 사용 기간 대략 1개월
답글 Omega개 2025년 2월 28일

Hello,

We're truly sorry to hear about the challenges you've encountered with our app. Our support team has reached out to you and is ready to assist in resolving these ...

2025년 1월 4일

the application has stopped opening on my store!

MAZZARO
룩셈부르크
앱 사용 기간 4개월
답글 Omega개 2025년 1월 5일

Hello there,

Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced.

We’re pleased to inform you that we have identified and ...

2025년 2월 7일에 편집됨

This app has been a huge disappointment. I paid $250 expecting a professional and reliable service, but instead, it’s been one issue after another. This is the fourth or fifth problem I’ve encountered, and for over two weeks now, I’ve been dealing with an issue that their team has been completely unable to resolve. Rather than finding a solution, they’ve only added to the problems, which ...

אוזו-שופ
캐나다
앱 사용 기간 대략 2개월
답글 Omega개 2025년 1월 30일

Hi there!

Thank you for sharing your experience with us. We’re truly sorry for any inconvenience caused by the delay in responding to your support request. Although our ...

2025년 1월 20일에 편집됨

Before install this app please read it !!! This application did not meet my expectations. I don't bother you with details because everybody have different needs. But the problem is when you delete this app you will face ''additional details'' section in your orders. This app mark orders with some kind of UTM parameters and you cannot fix these corrupted ''additional details'' section. Even the ...

CommanderNutrition
터키
앱 사용 기간 12일
답글 Omega개 2025년 1월 19일

Hi!

Thank you for sharing your experience with our app. We're sorry to hear that it did not meet your expectations. We genuinely strive to provide a seamless experience for ...

2025년 3월 3일

I dont know how did this App got 1700+ reviews, the app is glitchy almost incomplete, App has basic glitches, have to connect meta account again and again,you cant save views, data is NOT accurate at all,and alot more. The chat support is completely uneducatied in terms of the app workings, highly NOT RECOMMENED

Sowears
미국
앱 사용 기간 4일
답글 Omega개 2025년 3월 4일

Hi,

We’re truly sorry to hear that your experience with our app has not met your expectations. Your feedback is incredibly valuable to us, and we never want our users to feel ...

2025년 1월 28일

Extremely disappointed with Omega's customer service. They repeatedly assured me that their app would bypass Meta's restrictions for events like Add to Cart and Purchase, especially for websites in the wellness niche. After paying and setting up their app according to their instructions, I realized that nothing is properly tracked in Facebook's Event Manager, even when testing events.

Their ...

ArtiCare
프랑스
앱 사용 기간 대략 2시간
답글 Omega개 2025년 1월 30일

Hi there,

We’re truly sorry to hear about your disappointment and want to assure you that your feedback is taken seriously. Our goal is always to provide a reliable solution ...

2024년 8월 5일

This is a very incorrect organization. We were running a negotiated price of $8.99 per month, and suddenly, without any advanced notification, they stopped all our services for all eight shops and requested $30$ per month. Unfortunately, this happens in the middle of the season when we run ads on max. I will switch to another app with the previous conditions. I do not support such a fraudulent ...

HILLMAN
불가리아
앱 사용 기간 거의 3년
답글 Omega개 2024년 8월 6일

Hi,

Thank you for taking the time to share your feedback with us. We deeply apologize for any inconvenience and frustration this situation has caused you.

We would like to ...

2021년 10월 4일에 편집됨

Not happy with the support received! The tech support just disappeared on me while I have some problems with my pixel data because of the app.

Glowsart
오스트레일리아
앱 사용 기간 3년 초과
답글 Omega개 2021년 8월 16일

Hi Glowsart,

Thank you for taking the time to tell us why our service failed to meet your expectations and we are sorry for all the inconvenience you had while our support is ...

2021년 10월 6일

easy to setup, but it doesnt help my tracking issue. I get that you cant help me with every issue, but you were super slow to reply to me and not helpful in trying to help me understand what the tracking problem is. Because of your fantastic service I have lost hundreds if not thousands in revenue over the past days.

PWR Socks
네덜란드
앱 사용 기간 12일
답글 Omega개 2021년 10월 6일

Dear PWR Socks,

Thanks for taking the time to share with us your feedback and we are sorry for the negative experience you had with our app and our support team.
There are 3 ...

2023년 3월 11일에 편집됨

This application is of substandard quality. Despite the availability of customer service within the first 24 hours, subsequent communication has been lacking. Additionally, the application experiences technical difficulties, resulting in poor transmission of event notifications.

UzoShop
캐나다
앱 사용 기간 5일
답글 Omega개 2023년 3월 9일

Hi,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the ...