Omega Facebook Pixel Ad Report
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (1 637)
Raffiner
-
Etter vurdering
App is great as well as support, I just wish that I din't have to disable Data sharing from Meta app since I am not sure that it would negatevily affect my ad performance. We will see, hope its not as support suggested.
🌟 Thank you for your feedback! We’re glad to hear you’re happy with the Omega Facebook Pixel Ad Report app and our support. 🙌
We understand your concern about disabling Data Sharing from the Meta app. If you have any issues or need further assistance, please don’t hesitate to reach out. We’re here to help and support you in any way we can.
Customer Support Joy went ahead and help me with setting up the pixels after a issue with a new theme integration. went ahead and did everything up. appreciate the help
🌟 We’re so pleased to hear that Joy from our customer support team went above and beyond to help with setting up the pixels after the issue with your new theme integration! 🚀
Thank you for appreciating her efforts. If you have any more questions or need further assistance, we're always here to help!
super fast response and great service. For now happy with the app since FB does not always show sales tracked
Thank you for your feedback! 🌟 We're glad to hear you're happy with the app and our fast response. If you ever encounter any issues with Facebook tracking or need further assistance, feel free to reach out. We're here to help! 😊
Fast reply! It is super helpful if you are stuck with anything or need clarification on what you need to do! for a beginner, I needed all the help that I could get :)
Thank you for your feedback! 😊 We're glad to hear that the fast replies and support were helpful for you, especially as a beginner. If you have any more questions or need further assistance with the Omega Pixel app, we're here to help every step of the way! 🌟
Good product, easy to integrate, and the customer service is really good. Tracy is very patient and nice. I just need to set up with a few minutes.
Thank you for your wonderful feedback! 🌟 We're delighted to hear that you find the Omega Facebook Pixel Ad Report app easy to integrate and that our customer service, especially Tracy, provided you with such great support! 😊 If you have any more questions or need further assistance, don’t hesitate to reach out. We're here to help! 🙌💙
I asked help through the chatbox and received a very quick response from Ben. I was well helped so I appreciate that.
Thank you for your kind words! 😊 We're delighted to hear that Ben provided you with quick and effective help. If you need anything else, don’t hesitate to reach out. Have a great day! 🌟
This is a very incorrect organization. We were running a negotiated price of $8.99 per month, and suddenly, without any advanced notification, they stopped all our services for all eight shops and requested $30$ per month. Unfortunately, this happens in the middle of the season when we run ads on max. I will switch to another app with the previous conditions. I do not support such a fraudulent attitude.
Hi,
Thank you for taking the time to share your feedback with us. We deeply apologize for any inconvenience and frustration this situation has caused you.
We would like to explain that the $8.99 pricing was established in 2021 and has been honored for our existing users. However, our pricing plan for 2024 has changed, and it applies to new users or those who opt to change their plan in the Pricing section of the app. It appears that you may have been affected by this update inadvertently.
We fully understand how unexpected changes in pricing can be upsetting and disruptive. Please know that our primary goal is to provide the best possible support and experience for our users. We are committed to resolving this matter for you. If you prefer to continue with the previous pricing plan, we can assist in reverting your account to the original rate.
We genuinely value your business and do not want this situation to overshadow your experience with our app. Please give us the opportunity to make things right. Please reply to our follow up email to the last conversation you have had with us yesterday, and we will work diligently to address your concerns and restore your satisfaction with our service.
We apologize once again for any inconvenience this has caused and appreciate your patience and understanding. We are here to support you and ensure that your experience with our app is a positive one.
Incredibly responsive and efficient customer service, very good tracking - I recommend this app! Tracy is really nice and helpful!
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you find the Omega Facebook Pixel Ad Report app's customer service incredibly responsive and efficient, and that the tracking is very good. We're especially glad to hear that Tracy provided such helpful service. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out. We're here to help! 🌟
One of the best support i ever found among all shopify apps. And i would like to thank Niel specially from Omega team for his great understanding to my case, and his patience.
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you had a great experience with our support team. I'll be sure to pass your thanks on to Niel. If you need any more help, feel free to reach out!
It was amazing, I got help from Joyce she guided me threw and led me to my solution to the problem i was dealing with. Everything on the app with setting up and getting your pixel active is simple, smooth and easy and I love that for this app. Would 100% recommend others to use this for their business as well like I did.
🌟 Thank you for your fantastic review! We're thrilled to hear that Joyce was able to guide you through and help you solve the issue you were dealing with. 😊 It's great to know that you found the Omega Facebook Pixel Ad Report app simple, smooth, and easy to set up. We appreciate your 100% recommendation and are glad it's been valuable for your business. If you need any further assistance, we're here to support you!