Omega Facebook Pixel Meta Feed

Omega Facebook Pixel Meta Feed

Recenzje (1 750)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 97% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
Edytowano 7 luty 2025

This app has been a huge disappointment. I paid $250 expecting a professional and reliable service, but instead, it’s been one issue after another. This is the fourth or fifth problem I’ve encountered, and for over two weeks now, I’ve been dealing with an issue that their team has been completely unable to resolve. Rather than finding a solution, they’ve only added to the problems, which ...

אוזו-שופ
Kanada
Około 2 miesiące korzystania z aplikacji
Omega odpowiedział(a) 30 styczeń 2025

Hi there!

Thank you for sharing your experience with us. We’re truly sorry for any inconvenience caused by the delay in responding to your support request. Although our ...

Edytowano 20 styczeń 2025

Before install this app please read it !!! This application did not meet my expectations. I don't bother you with details because everybody have different needs. But the problem is when you delete this app you will face ''additional details'' section in your orders. This app mark orders with some kind of UTM parameters and you cannot fix these corrupted ''additional details'' section. Even the ...

CommanderNutrition
Turcja
12 dni korzystania z aplikacji
Omega odpowiedział(a) 19 styczeń 2025

Hi!

Thank you for sharing your experience with our app. We're sorry to hear that it did not meet your expectations. We genuinely strive to provide a seamless experience for ...

27 luty 2025

So many bugs & issues with this app, so far!

My FB campaigns are losing optimization because of the bugs caused by this app.

Some of the bugs;

1) Incorrect Purchase pixel firing
2) Unable to check where the orders come from using UTM
3) Sometimes orders appear duplicated
4) Some technical issues related to the Server side tracking which causes for the lost or mis-attributed data

Note: I am ...

Aura Sleepwear
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Omega odpowiedział(a) 28 luty 2025

Hello,

We're truly sorry to hear about the challenges you've encountered with our app. Our support team has reached out to you and is ready to assist in resolving these ...

4 styczeń 2025

the application has stopped opening on my store!

MAZZARO
Luksemburg
4 miesiące korzystania z aplikacji
Omega odpowiedział(a) 5 styczeń 2025

Hello there,

Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced.

We’re pleased to inform you that we have identified and ...

Edytowano 17 styczeń 2025

Tracy was very enthusiastic in providing support. She helped me identify the issue and resolved it very quickly. I highly recommend using this app; the logic works well.

Previously, I reviewed this app with 5 stars, but now I want to update it to 1 stars. The reason is that for one day now, my pixels according to collection are not working. You still haven't checked for me or provided a ...

Famvibe
Wietnam
3 miesiące korzystania z aplikacji
Omega odpowiedział(a) 29 październik 2024

Thank you for taking the time to share your feedback again. We’re truly sorry to hear about the recent issue you experienced with your pixels not working as expected. We ...

28 styczeń 2025

Extremely disappointed with Omega's customer service. They repeatedly assured me that their app would bypass Meta's restrictions for events like Add to Cart and Purchase, especially for websites in the wellness niche. After paying and setting up their app according to their instructions, I realized that nothing is properly tracked in Facebook's Event Manager, even when testing events.

Their ...

ArtiCare
Francja
Około 2 godziny korzystania z aplikacji
Omega odpowiedział(a) 30 styczeń 2025

Hi there,

We’re truly sorry to hear about your disappointment and want to assure you that your feedback is taken seriously. Our goal is always to provide a reliable solution ...

5 sierpień 2024

This is a very incorrect organization. We were running a negotiated price of $8.99 per month, and suddenly, without any advanced notification, they stopped all our services for all eight shops and requested $30$ per month. Unfortunately, this happens in the middle of the season when we run ads on max. I will switch to another app with the previous conditions. I do not support such a fraudulent ...

HILLMAN
Bułgaria
Prawie 3 lata korzystania z aplikacji
Omega odpowiedział(a) 6 sierpień 2024

Hi,

Thank you for taking the time to share your feedback with us. We deeply apologize for any inconvenience and frustration this situation has caused you.

We would like to ...

3 marzec 2025

I dont know how did this App got 1700+ reviews, the app is glitchy almost incomplete, App has basic glitches, have to connect meta account again and again,you cant save views, data is NOT accurate at all,and alot more. The chat support is completely uneducatied in terms of the app workings, highly NOT RECOMMENED

Sowears
Stany Zjednoczone
Omega odpowiedział(a) 4 marzec 2025

Hi,

We’re truly sorry to hear that your experience with our app has not met your expectations. Your feedback is incredibly valuable to us, and we never want our users to feel ...

Edytowano 4 październik 2021

Not happy with the support received! The tech support just disappeared on me while I have some problems with my pixel data because of the app.

Glowsart
Australia
Ponad 3 lata korzystania z aplikacji
Omega odpowiedział(a) 16 sierpień 2021

Hi Glowsart,

Thank you for taking the time to tell us why our service failed to meet your expectations and we are sorry for all the inconvenience you had while our support is ...

6 październik 2021

easy to setup, but it doesnt help my tracking issue. I get that you cant help me with every issue, but you were super slow to reply to me and not helpful in trying to help me understand what the tracking problem is. Because of your fantastic service I have lost hundreds if not thousands in revenue over the past days.

PWR Socks
Holandia
12 dni korzystania z aplikacji
Omega odpowiedział(a) 6 październik 2021

Dear PWR Socks,

Thanks for taking the time to share with us your feedback and we are sorry for the negative experience you had with our app and our support team.
There are 3 ...