Classificação geral
5
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 21 de outubro de 2021

I started using this app for better tracking and information sharing between my store and FB. It has been working fine...but, it does miss some purchases. I have contacted support and expect to get the issue sorted. Thanks

Nextbait
Estados Unidos
9 meses usando o app
Omega deixou uma resposta 22 de outubro de 2021

Hello Nextbait,

Thanks for taking the time to share your experience with us and we are sorry for any inconvenience caused to you.
Regarding the purchase events, our support team also explained you the case that Facebook now does not support real time report, so we recommend you to check the past days instead, in addition, you can check right from our app Analytics that we already sent enough purchases to Facebook from the time you installed our app.

If you have any questions or need assistance from us, please let us know.
Best regards,
Omega team

24 de novembro de 2021

I'm using this app to get better & more accurate data for my Facebook campaigns. It's pretty good so far and one thing I need to mention it's the customer support. Very friendly, blazing fast and very helpful. Big shout out to Joyce for fixing my issues in such a short time!

Carz Trend - It's more than just a car
Reino Unido
8 dias usando o app
Omega deixou uma resposta 24 de novembro de 2021

Hi Carz Trend - It's more than just a car,

We're happy you had a fantastic time with us! We made sure to share your feedback to Joyce as well.
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team

Data de edição: 28 de abril de 2023

Very good service! They helped me to solve the piexl problem perfectly. Also the app tracks our advertising data accurately, which is great.

KIWI design
Hong Kong, RAE da China
8 dias usando o app
Omega deixou uma resposta 4 de maio de 2023

You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app. Remember that we’ll always be along with every single Ad.
Omega Facebook Multi Pixels team🦉🦉

11 de julho de 2022

Great application! I track my events much better and when I had a problem Rosie from the service department was super nice and solved my problem in 20 minutes!

Marie Louise Paris
França
8 dias usando o app
Omega deixou uma resposta 12 de julho de 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Multi Pixel app. We look forward to serving you for many years to come!

5 de outubro de 2022

The app makes tracking with Facebook 100% more accurate. Necessity for every ecommerce store! Great support as well :)

KidCuddle™
Alemanha
8 dias usando o app
Omega deixou uma resposta 6 de outubro de 2022

Thank you so much for taking the time to write us a review. Your unwavering support is what gets us out of bed in the morning and we really appreciate your comment.
Let us know if there is anything we can ever do to assist you further.

Data de edição: 6 de abril de 2023

The support is available, but with issues that I have using the app, we can not find easy solution, the reading of Pixel from Omega when I connect with my FB pixel is not so correct and we did not find solution for that.

Frogi.rs
Sérvia
8 meses usando o app
Omega deixou uma resposta 6 de abril de 2023

Hello,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your feedback and the support agent has sent you an email to explain the issue. Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

5 de janeiro de 2022

I used this app and was facing a lot of problems with settings. I asked for customer chat support from Anna and she help me with everything. Thanks to Omega And Their Hardworking Team. One Of The Best & Must have App in Shopify- Thanks Omega team so much for making my day!!

Tramy's Garden
Singapura
8 dias usando o app
Omega deixou uma resposta 5 de janeiro de 2022

Hi Tramy's Garden,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

30 de agosto de 2021

support kaylee is very good ,patient and help you to solve any problem as she know. Warm-hearted team and good service

Supaudios
China
7 dias usando o app
Omega deixou uma resposta 30 de agosto de 2021

Hi Supaudios,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

18 de abril de 2023

I abandoned my old Pixel install app to use this instead. It has several advanced features that the other don't have.
The support agent is nice and super helpful too! Highly recommended!

Giftago
Vietnã
7 dias usando o app
Omega deixou uma resposta 19 de abril de 2023

We’re so happy to hear you had a great experience with Omega ‐ Multi Facebook Pixels app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. 🦉🦉

9 de setembro de 2022

good__________________________________________________________________________________________-----=

BHC-USA
Estados Unidos
7 meses usando o app
Omega deixou uma resposta 12 de setembro de 2022

Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours. Let’s rock data input for ads with OMEGA 🔥