Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
16 januari 2022

Great shopify app, helped me to solve the problem of Facebook Conversions API installation, the customer service experience is also very good, it is worth using

Banboring
Kina
5 dagar användning av appen
Omega svarade 17 januari 2022

Hi Banboring,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team

6 november 2021

Initial experience was very good. i tried on my store and the events are fully logged however the API seems to take longer to update than i thought.

LeeWalking
Vietnam
5 dagar användning av appen
Omega svarade 7 november 2021

Hi LeeWalking!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app.
If there is anything we can support you further, please do inform us.

15 augusti 2022

The app is great, it can help me to analyze data collected from cutomers. That is great for store promotion. I recommond it.

LOlanta Official Site
Kina
5 månader användning av appen
Omega svarade 16 augusti 2022

Hi, it’s great to hear that you had a positive experience with the Omega Facebook Multi Pixel app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

Redigerat 28 februari 2023

I was contacted by Tracy with some issues about my pixel. She handled very fast and she fixed my problem in minutes! Very glad to have this kind of support from Tracy and that my tracking is much better now, would recommend! Don't hestitate to use Omega pixel for the best tracking!

Verdado
Nederländerna
5 dagar användning av appen
Omega svarade 28 februari 2023

Thank you for the fantastic review. We're thrilled to hear that Facebook Multi Pixels is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

11 februari 2022

Customer support is prompt and friendly. The app is easy to use. With various guides. But we are still having a problem, and will ask for help again. Thank you.

purrtypet
Hongkong SAR
4 månader användning av appen
Omega svarade 15 februari 2022

Hi purrtypet

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

3 mars 2022

Good customer service to help on our pixel matter, Stella is really patient and easy to communication

Morichy
Kina
4 dagar användning av appen
Omega svarade 3 mars 2022

Hi Morichy
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

Redigerat 8 november 2021

really good app. I had an issue with my data tracking and duplicated events on facebook pixel but this solved the issue and helped me get more accurate data. I had a slight issue pop up regarding my pixel but their support was super helpful in finding the issue. Stella was very helpful in putting me through to Huy who helped with my initial problem and the Trong (kaze) went even further buy taking over my screen and interacting with my interface to find the root of the problem. Definitely recommend this app !

Sparklepup
Storbritannien
4 dagar användning av appen
Omega svarade 9 november 2021

Hi Sparklepup,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team

17 december 2020

Great customer support, another similar app told me that they didn't support my Theme (Prestige), but this team just solved everything for me!

Perles Rares
Frankrike
4 dagar användning av appen
7 mars 2023

Tracy's support was amazing...They were very proactive to message me to take a look before I even asked. I really appreciate it because I needed some help and she saved me time! Thank you so much!
Gwen

heartfeltmessages
USA
4 dagar användning av appen
Omega svarade 7 mars 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

9 november 2021

Amazing app, support is exceptional like only few other top softwares, Ngoc always available to solve any problem for me!

desiredskincare
Förenade Arabemiraten
4 dagar användning av appen
Omega svarade 9 november 2021

Hi desiredskincare!

Thank you for sharing your experience while using our app and with our support member, Ms. Ngoc. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.