Omega Facebook Pixel Ad Report , 1 177 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
    1,1 tn
  • 2 % av omdömena har 4 stjärnor
    21
  • 0 % av omdömena har 3 stjärnor
    2
  • 0 % av omdömena har 2 stjärnor
    2
  • 1 % av omdömena har 1 stjärnor
    8
Redigerat 21 oktober 2021

I started using this app for better tracking and information sharing between my store and FB. It has been working fine...but, it does miss some purchases. I have contacted support and expect to get the issue sorted. Thanks

Nextbait
USA
9 månader användning av appen
Omega svarade 22 oktober 2021

Hello Nextbait,

Thanks for taking the time to share your experience with us and we are sorry for any inconvenience caused to you.
Regarding the purchase events, our support team also explained you the case that Facebook now does not support real time report, so we recommend you to check the past days instead, in addition, you can check right from our app Analytics that we already sent enough purchases to Facebook from the time you installed our app.

If you have any questions or need assistance from us, please let us know.
Best regards,
Omega team

Redigerat 6 april 2023

The support is available, but with issues that I have using the app, we can not find easy solution, the reading of Pixel from Omega when I connect with my FB pixel is not so correct and we did not find solution for that.

Frogi.rs
Serbien
8 månader användning av appen
Omega svarade 6 april 2023

Hello,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your feedback and the support agent has sent you an email to explain the issue. Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

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