Omega Facebook Pixel Ad Report
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Customer support is prompt and friendly. The app is easy to use. With various guides. But we are still having a problem, and will ask for help again. Thank you.
Hi purrtypet
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Good customer service to help on our pixel matter, Stella is really patient and easy to communication
Hi Morichy
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
really good app. I had an issue with my data tracking and duplicated events on facebook pixel but this solved the issue and helped me get more accurate data. I had a slight issue pop up regarding my pixel but their support was super helpful in finding the issue. Stella was very helpful in putting me through to Huy who helped with my initial problem and the Trong (kaze) went even further buy taking over my screen and interacting with my interface to find the root of the problem. Definitely recommend this app !
Hi Sparklepup,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
Great customer support, another similar app told me that they didn't support my Theme (Prestige), but this team just solved everything for me!
Tracy's support was amazing...They were very proactive to message me to take a look before I even asked. I really appreciate it because I needed some help and she saved me time! Thank you so much!
Gwen
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Amazing app, support is exceptional like only few other top softwares, Ngoc always available to solve any problem for me!
Hi desiredskincare!
Thank you for sharing your experience while using our app and with our support member, Ms. Ngoc. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.
Amazing app, very easy to use and the support team is simply AMAZING!! We bump into a problem during holiday and they are so quick into fixing it for us. Now it's working like a wonder!
Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such a wonderful review!
Fantastic customer service but the app was not able to put my website store items onto my facebook store without more knowledge on coding web pages. Looks like it has a high level of functionality for the more advanced user. I applied only 4 stars because it was too hard for me an no reflection on the software.
Hi Fudge Factory Tasmania,
Thank you for sharing your experience while using our app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.
Have a nice day!
Omega Team
crazy-support!!! I didnt answer them cause i was busy for a few days, in 15 minutes as in answered somebody came and helped me again. I was having a serious issue with my trackin events, and he fixed it in a matter of 10/15 minutes. Wonderful app, wonderful support. 5/5
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega Two Owls app. We look forward to serving you for many years to come!
Tracy helped so much on evrything i needed. Fast answer, and solved all my issues in a matter of 5 mins. This is your app. 100% customer oriented
Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Tracy is blushing so hard 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from the Omega support team_ 🥰