Omega Facebook Pixel Ad Report
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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Just installed the omega pixel. It was easy to install if you follow the video with all the steps. I have lett it checkt by Andy and he helped me very well till the pixel worked great. I used the omega app before with another store. The pixel tracks the data really good. In my experience it tracks around 90% of all de data. The only drawback is that you get to see the data fairly late in Facebook. If someone makes a purchase now, you may only see which ad set it comes from after 4/8 hours.
We’re so happy to hear you had a great experience with the Omega Facebook Multi Pixel app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and Let’s boom your sales MASSIVELY 🚀🚀🚀 with Omega Facebook Multi Pixel!
very easy to set up Im very happy this was very easy it wasn't an hassle to install it at all Im very happy that i have this app much easier than the shopify
Yayyyyy my gratitude knows no bounds. Thanks for making our mornings brighter 🌞🌞🌞 Let’s Omega optimize your ads with sound data 😉
_Cheers from the Omega team_
I abandoned my old Pixel install app to use this instead. It has several advanced features that the other don't have.
The support agent is nice and super helpful too! Highly recommended!
We’re so happy to hear you had a great experience with Omega ‐ Multi Facebook Pixels app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. 🦉🦉
Their support is absolutely amazing. Andy replies very fast and always makes it his mission to solve your problems :)
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega Facebook Multi Pixel app. We look forward to serving you for many years to come!
I would say fundamental! Even though I had a problem with my theme, customer service was available to install the pixel correctly manually... I must say that in addition to the usefulness of the app, they were really capable and helpful... thank you very much
Hi
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Omega Team
Very good APP, I am doing business in facebook and need the help of this APP.
He does a great job of customizing the events I need.
thanks.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
Cheers,
Rosie
Very useful for shopify sellers to get auurate events for ads, because the IOS 14 problems. I just install it!
OMG you are my angel 🥰🥰 Anyone with data collecting demand NEEDS to visit ASAP. Let’s boom your sales MASSIVELY 🚀🚀🚀
_Cheers from the Omega team🥰
Very good. Joyce solved my problem perfectly. Thank you very much for the problem of api event de-duplication.
Hi sparksop,
Thank you for taking the time to provide a rating and your compliment to Joyce!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.
Hope your day is as awesome as you!
Kaylee - Omega Team
Thank you for taking the time to provide a rating and your compliment to Joyce!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.
Hope your day is as awesome as you!
Kaylee - Omega Team
This is my go-to multi pixels app, quick customer services and easy to install and use. Very happy with it.
Hi Sentient Jewel,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
This software is nonsense. At first, I have to say I had difficulties with Facebook Pixel (FB was not tracking my data accurately), so that was the main reason to install this app. Did you know the data will be shown in your FB ad manager with 3 days delay? I also did not. But if that is the case, I think, it should be written in the title, and then significantly fewer people will place trust in this app. That is not the only issue. While it does track events (that's why it gets two stars and not one), it does not do it correctly. The actual difference between the number of sales and purchase events tracked is having around 20% error margin in my opinion. When I tried to address the issue to Support reps, the answer I got was pretty surprising: they told me my other sales are organic :) I mean I wish that was true, but I have not even written meta tags yet, I have 2 subscribers across all my social channels and that is absolutely impossible. I also think the tone in which this was said is absolutely unacceptable: a guy named Andy told me that with 99% confidence he can assure me the software is working correctly and my sales are all organic. He also seemed quite arrogant and was very far from helpful. He also used a lot of laughing emojis, I don't know what made him so happy, but that is definitely not how you handle the customer complaints. At least I don't see what's so funny about my case. I don't like writing bad reviews, but this genius send me a link asking for it, so here you get it, a true and detailed review.
Thank you for taking the time to write a review. I appreciate your feedback, and I’m sorry to hear you had a frustrating experience.
I apologize on behalf of everyone at Omega. We know that dealing with Facebook reporting is very essential to optimize your ad campaign, but we are also aware that we can’t control other third parties, therefore, we have built an attribution report feature to track your campaign performance and I hope that you can give it a try. As you can see from other reviews, we are known for caring deeply about our customers. We can’t fix the past but we will use the feedback to make us better and to ensure this doesn’t happen again.
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We will investigate further on your case and give you an answer to your problem. I hope you will give us another chance so you can get the kind of excellent experience we’re known for.
Sincerely,
Kaylee, Leader of the Customer Support Team