Omega Facebook Pixel Meta Feed

Omega Facebook Pixel Meta Feed

评论 (1,750)

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年11月5日

The app works really well, and the customer service is great. However, since we won't be using it in the near future, we had to cancel the subscription renewal. The customer service said that simply uninstalling the app will prevent the renewal. We will continue to monitor this issue. That being said, I have to say this is a successful and good Shopify app plugin.

AMOVAN
中国
12个月 人在使用应用
Omega已回复 2024年11月7日

Thank you so much for sharing your experience with the Omega Facebook Pixel Ad Report app! 😊 We're glad the app worked well for you and that our customer service could assist with your subscription needs. If you ever decide to use it again, we’ll be here to support you. Wishing you continued success with your store, and thank you for the kind words! 🌟

2024年12月10日

Excellent support service! The team is quick, professional, and very patient. They explained everything clearly and resolved my issue in no time. My app now runs smoothly thanks to their help. Highly recommend their service

TrendingAz
美国
大约1个月 人在使用应用
Omega已回复 2024年12月12日

Thank you for your glowing review of the Omega Facebook Pixel Ad Report app! 🌟 We're thrilled to hear you had such a positive experience with our support team. 😊 Your kind words motivate us to keep delivering quick, professional, and patient assistance. Don't hesitate to reach out if you need anything else. Highly appreciated! 🙌✨

编辑时间:2025年1月20日

Before install this app please read it !!! This application did not meet my expectations. I don't bother you with details because everybody have different needs. But the problem is when you delete this app you will face ''additional details'' section in your orders. This app mark orders with some kind of UTM parameters and you cannot fix these corrupted ''additional details'' section. Even the App developers cannot fix it. So do not install this app!!! This app broke my Shopify.

Edit: They responded that they wanted to help me (or they try to appear helpful). However, the app developers tried to fix it for more than 1 week. And they couldn't fix it.

CommanderNutrition
土耳其
12天 人在使用应用
Omega已回复 2025年1月19日

Hi!

Thank you for sharing your experience with our app. We're sorry to hear that it did not meet your expectations. We genuinely strive to provide a seamless experience for all our users and regret any inconvenience caused.

The issue you mentioned regarding the "additional details" section is uncommon, and we deeply apologize if it caused any disruption. Our support team is always here to guide you through fixing this manually or addressing any lingering concerns.

We would love the opportunity to assist you further and make this right. Please feel free to contact us at support@omegatheme.com or our 24/7 live chat channel. Your feedback is invaluable in helping us improve, and we truly appreciate your understanding.

2024年11月23日

The app is great, it tracks really everything, and the customer support is always available and ready to help you, super satisfied.

Brainer Toys
西班牙
8个月 人在使用应用
Omega已回复 2024年11月26日

Thank you for your fantastic review! 🌟 ✨ Our customer support team is always here to help, and we're thrilled you're super satisfied! 🙌 If you need anything else, feel free to reach out anytime. 💬❤️

2025年1月28日

i would love to send my regards to Samuel for supporting me by checking if i have satup omega pixel correctly, and he double checked everything

he was quick in his support

Velloria London
科威特
26天 人在使用应用
Omega已回复 2025年2月2日

Thank you so much for your thoughtful feedback! 😊 We'll be sure to pass along your kind regards to Samuel. 🙌 He’ll be thrilled to hear that his quick and thorough support made a difference in setting up Omega Pixel for you! 💪✨ If you ever need help again, we’re always here for you. 🌟📲

2024年11月18日

BEN from omega help center helped me big time with referring me to a paypal tracking number sync app, and also helping me along with Tracy to adjust some things with ads reports. LIFESAVERS

VANTAGE-MELBOURNE
澳大利亚
5个月 人在使用应用
Omega已回复 2024年11月20日

Thank you for sharing your experience! 😊 We're thrilled to hear that Ben and Tracy provided such outstanding support with the Omega Facebook Pixel Ad Report app. 🌟 It’s great to know they went the extra mile to assist you with PayPal tracking and ad reports. If you need anything else, our team is always here to help! 🚀✨

2024年12月21日

Amazing support! Their extension helped us to improve FB reporting!
A+++ Highly recommended!

Salviv Global
美国
5个月 人在使用应用
Omega已回复 2024年12月23日

Thank you for the fantastic feedback! We're thrilled to hear that the extension helped improve your FB reporting. We truly appreciate your recommendation and are always here if you need any further assistance. A+++ to you as well! 😊

2024年12月3日

The Omega team is great, and Hana really stands out with her quick responses and customer-focused approach. She’s super helpful and makes sure you get exactly what you need. Great support overall – thank you guys!

Van Leeuwen Mode
比利时
14天 人在使用应用
Omega已回复 2024年12月5日

Thank you for sharing your experience with the Omega Facebook Pixel Ad Report app! 😊 We're thrilled to hear that Hana’s quick responses and customer-focused approach made such a positive impact. 💪 She’ll be so happy to know her efforts are appreciated! If you ever need further assistance, our team is always here to help. 💙✨

2025年2月27日

So many bugs & issues with this app, so far!

My FB campaigns are losing optimization because of the bugs caused by this app.

Some of the bugs;

1) Incorrect Purchase pixel firing
2) Unable to check where the orders come from using UTM
3) Sometimes orders appear duplicated
4) Some technical issues related to the Server side tracking which causes for the lost or mis-attributed data

Note: I am willing to change my review, if the devs fix all these issues asap, I am losing money for nothing.

Aura Sleepwear
美国
大约1个月 人在使用应用
Omega已回复 2025年2月28日

Hello,

We're truly sorry to hear about the challenges you've encountered with our app. Our support team has reached out to you and is ready to assist in resolving these issues as quickly as possible. We understand how important it is for your campaigns to run smoothly and are committed to clarify all your concerns.

Thank you for bringing this to our attention, and we hope to turn your experience around soon.

Best regards,
Kaylee from Omega Team

2024年12月16日

Always the most supportive customer support helping every step along the way. Forever inspired by this level of service and care. Recommended!!!!!!!

My Store
美国
2个月 人在使用应用
Omega已回复 2024年12月18日

Thank you so much for your amazing feedback! 🌟 We're thrilled that you're happy with the Omega Facebook Pixel Ad Report app and our supportive customer service. 😊 Your recommendation means the world to us, and we're always here to assist you every step of the way. 🚀💙