Omega Facebook Pixel & Feed

Omega Facebook Pixel & Feed

评论 (1,743)

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
编辑时间:2024年12月26日

Great customer service. Was a great tool when I needed it.

Starling Petals
美国
5个月 人在使用应用
Omega已回复 2024年12月24日

Hi there,

We're really sorry to hear about the inconvenience you've experienced. The charge occurred because the app was uninstalled after your new billing cycle began. Our team has reached out to you to provide a solution, and we hope you've checked our messages.

You can contact us directly at support@omegatheme.com. We're here to help and want to ensure this issue is resolved for you.

I appreciate your understanding.
Best regards,
Kaylee from Omega customer support team

2024年12月3日

The Omega team is great, and Hana really stands out with her quick responses and customer-focused approach. She’s super helpful and makes sure you get exactly what you need. Great support overall – thank you guys!

Van Leeuwen Mode
比利时
14天 人在使用应用
Omega已回复 2024年12月5日

Thank you for sharing your experience with the Omega Facebook Pixel Ad Report app! 😊 We're thrilled to hear that Hana’s quick responses and customer-focused approach made such a positive impact. 💪 She’ll be so happy to know her efforts are appreciated! If you ever need further assistance, our team is always here to help. 💙✨

2024年10月28日

Best pixel app on the app store. If I ever have any issues the support team will always helps me fix them.

Nunolo
美国
1年多 人在使用应用
Omega已回复 2024年11月1日

Thank you for the fantastic review! 🌟 We’re thrilled to hear that you think the Omega Facebook Pixel Ad Report app is the best on the App Store! 😊 Our support team is always here to help and make sure everything runs smoothly for you. Don't hesitate to reach out if you ever need assistance. Thanks for choosing us! 🙌💙

2024年10月23日

I've been using the Omega Facebook Pixel app for my Shopify stores, and it's been fantastic for managing multiple pixels and tracking data accurately. It makes it super easy to set up and manage Facebook tracking without the usual hassle. The interface is user-friendly, and it gives detailed insights on how ads are performing. The tracking accuracy has really improved my ad performance analysis, allowing me to optimize effectively. Highly recommend it for anyone serious about improving their ad targeting and tracking!

CutyPet
瑞士
3个月 人在使用应用
Omega已回复 2024年10月25日

Thank you for your fantastic review! 🌟 We're thrilled to hear that the Omega Facebook Pixel app has been a game changer for managing your Shopify stores. It's great to know that the user-friendly interface and detailed insights have helped you optimize your ad performance effectively. Your recommendation means a lot to us! If you ever need assistance or have questions, we're here to help! 😊

2024年12月16日

Always the most supportive customer support helping every step along the way. Forever inspired by this level of service and care. Recommended!!!!!!!

My Store
美国
2个月 人在使用应用
Omega已回复 2024年12月18日

Thank you so much for your amazing feedback! 🌟 We're thrilled that you're happy with the Omega Facebook Pixel Ad Report app and our supportive customer service. 😊 Your recommendation means the world to us, and we're always here to assist you every step of the way. 🚀💙

编辑时间:2024年12月6日

A very good app, I can only recommend it. Tracy helped me straight away and solved my problem. She replied very quickly and I think that's very good.

Pamora
德国
17天 人在使用应用
Omega已回复 2024年12月6日

Thank you for your great review! 😊 We're so happy to hear that the Omega Facebook Pixel Ad Report app is working well for you, and that Tracy was able to assist you quickly and effectively. 🌟 We truly appreciate your recommendation! 🚀

编辑时间:2025年1月20日

Before install this app please read it !!! This application did not meet my expectations. I don't bother you with details because everybody have different needs. But the problem is when you delete this app you will face ''additional details'' section in your orders. This app mark orders with some kind of UTM parameters and you cannot fix these corrupted ''additional details'' section. Even the App developers cannot fix it. So do not install this app!!! This app broke my Shopify.

Edit: They responded that they wanted to help me (or they try to appear helpful). However, the app developers tried to fix it for more than 1 week. And they couldn't fix it.

CommanderNutrition
土耳其
12天 人在使用应用
Omega已回复 2025年1月19日

Hi!

Thank you for sharing your experience with our app. We're sorry to hear that it did not meet your expectations. We genuinely strive to provide a seamless experience for all our users and regret any inconvenience caused.

The issue you mentioned regarding the "additional details" section is uncommon, and we deeply apologize if it caused any disruption. Our support team is always here to guide you through fixing this manually or addressing any lingering concerns.

We would love the opportunity to assist you further and make this right. Please feel free to contact us at support@omegatheme.com or our 24/7 live chat channel. Your feedback is invaluable in helping us improve, and we truly appreciate your understanding.

2024年11月27日

My store got issue viewing the pixel, the team supports very fast and in-time. The best supported tracking apps i've used so far. Thank you Omega.

HOMEQUE
美国
大约2个月 人在使用应用
Omega已回复 2024年11月28日

We're thrilled to hear that Omega Facebook Pixel Ad Report was able to help you resolve the issue with your pixel! Our team is committed to providing top-notch support and ensuring our customers' success. Thank you for your kind words and for choosing Omega. We're honored to have you as a customer! 😊

2024年10月25日

Good app. Does what it is supposed to do.

Other than that, the support is really great. You are helped with any part at any time. The explanations are very clear. Thanks!

Kvinova
荷兰
6个月 人在使用应用
Omega已回复 2024年10月28日

Thank you for the great review! 😊 We're glad to hear that the Omega Facebook Pixel Ad Report app meets your needs and that you’re enjoying our support! It’s fantastic to know our team could provide clear explanations and assistance whenever you needed it. If you have any more questions or need help, feel free to reach out! 🌟👍

2024年12月21日

Amazing support! Their extension helped us to improve FB reporting!
A+++ Highly recommended!

Salviv Global
美国
5个月 人在使用应用
Omega已回复 2024年12月23日

Thank you for the fantastic feedback! We're thrilled to hear that the extension helped improve your FB reporting. We truly appreciate your recommendation and are always here if you need any further assistance. A+++ to you as well! 😊