整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年2月27日

Excellent 5 star support from Lynn. Easy to use instructions and interface. Highly recommended over the default Facebook app.

Heartful Diamonds
澳洲
使用應用程式 大約1小時
Omega 已回覆 2023年2月28日

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing our app. We look forward to serving you for many years to come!

2022年7月28日

i would not recommend this app to anyone! super confusing set up and the support just make you more confused! the instructions and videos they send you does not correlate with your business settings. ive used many apps in my 3 years of using shopify and these guys are by far the most terrible customer support. I would never recommend this guys to anyone!

oz supplyz
澳洲
使用應用程式 大約19小時
Omega 已回覆 2022年7月28日

Hello
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. We appreciate it if there is any chance that we can help you with the app from scratch, so please let us know if you need any assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

2021年6月12日

Horrible support, they never respond. This also does not integrate the pixel properly at all. I missed 2 days worth of data on a pixel because this app did not track it. Completely trash and not worth it. Avoid at all costs.

Ocean Gaming Pods™
美國
使用應用程式 大約12小時
Omega 已回覆 2021年6月13日

Hello there,

Thanks for taking your time sharing your experience with our app and we are sorry for the problem caused to you.
As your message delivered to us during the off working days that's why there was a little delay in replying to your request.
We have checked and saw that you are checking the events on the checkout page which Shopify does not allow third-party apps to track except in the case you are Shopify plus account. But it can still track the Initiate Checkout event when you click the checkout button on the cart page and purchase event on the thank you page.
Our team reached you a day ago via chat, email, and phone call but hasn't seen replies from you yet.
We hope you can give us another chance to support you, please get back to us.

Best regards,
Kaylee

編輯時間:2021年10月25日

It is easy to set up and economic to use, recommended to all sellers for a more accurate event records

Ziibrasofficial
中國
使用應用程式 8分鐘
Omega 已回覆 2021年10月26日

Hello Ziibrasofficial!

We so appreciate you taking the time to share your experience with our app !
If you have any questions or need assistance from us, please contact us. We're more than happy to support you.

2020年1月12日

Site's homepage started taking long to load because it was waiting for code.jquery.com which may have something to do with this app. Also according to facebook pixel helper my main pixel was showing errors. Uninstalled app and rolled back theme.liquid and its now loading fast with no pixel issues. This app needs more work.

VVS Jewelry
加拿大
使用應用程式 10分鐘
Omega 已回覆 2020年1月12日

Hello there,

Thanks for your review and for trying our app. For your feedback, we want to confirm that our application totally does not use jquery, so I don't think it is the problem that caused the slow loading issue on your store.
Please reinstall the app and our team will help you find out the root problem.
Regards,
Omega Team

2024年2月21日

Avni
印度
使用應用程式 1年多
Omega 已回覆 2024年2月23日

🌟 Wow, thank you for the upgrade to a 5-star rating! 😊 We appreciate your support and are delighted to have met your expectations. If you ever need further assistance or have more feedback to share, we're here for you. Cheers to a fantastic experience! 🌟👍

2024年4月5日

MoveekBuddyShop
越南
使用應用程式 2個月
Omega 已回覆 2024年4月8日

⭐️⭐️⭐️⭐️⭐️ Thank you so much for the five-star rating! We truly appreciate your support and are thrilled to know that you're satisfied with Omega Facebook Pixel Ad Report. If you ever have any feedback or need assistance, please feel free to reach out. We're here to ensure your experience remains excellent! 🌟🚀😊

2024年1月31日

LIVALL RIDING
中國
使用應用程式 大約2年
Omega 已回覆 2024年2月2日

Thank you for the 5-star rating! ⭐️ We truly appreciate your support and are delighted that you've had a positive experience. If there's anything else we can do for you, feel free to let us know. We're here to help! 😊🌟

2024年4月1日

OrizCase
美國
使用應用程式 24天
Omega 已回覆 2024年4月2日

🌟🌟🌟🌟🌟 Thank you very much for your 5-star rating! It's a great encouragement for us to know that we are meeting your expectations. We're here to provide an exceptional experience, and we're glad we've been able to do that for you. If you need anything else, please don't hesitate to contact us. We're always ready to help! 🚀😊

2024年3月5日

TheoryUniversity
義大利
使用應用程式 大約1個月
Omega 已回覆 2024年3月8日

🌟 We appreciate your 5-star rating and the fantastic review! 🚀 The Omega Facebook Pixel Ad Report app is designed to enhance your analytics, and we're thrilled it's working well for you. If there are any features you'd like to see or improvements, we're all ears! 🤗📊 Keep shining in your marketing efforts! 💫