Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise tracking capabilities, user-friendly interface, and smooth integration with Shopify. They value its customizable events, detailed insights, and compatibility with checkout updates and catalog creation. The app's dashboard provides clear results and works well with other apps. The support team, especially Tracy, is praised for their quick response and technical knowledge. It's particularly beneficial for those using Facebook advertising, especially with the iOS 14 update, as it surpasses Shopify's own solution in accuracy.

January 15, 2024

Amey helpt me super fast with my problem.
didnt try it out yet.
but they helped me super fast, and fixed the problem

Byfabl
Netherlands
3 months using the app
Omega replied January 17, 2024

That's fantastic to hear about Amey's super-fast help and problem-solving skills! 🚀 We're glad to have such a dedicated team member. When you do try it out, we hope everything works seamlessly. If you ever need more assistance or have questions, don't hesitate to reach out. Happy exploring! 🛠️😊 #SwiftSupport #ProblemSolved

March 18, 2024

It was very convenient and quick to set up my pixels and conversion API. I was particularly impressed by the excellent customer service, as they even helped me identify some issues with my shop. Overall, this is an app that I highly recommend.

LureGenius
China
4 days using the app
Omega replied March 19, 2024

🌟 Thank you for your glowing recommendation! We're thrilled to hear that our Omega Facebook Pixel Ad Report app made setting up your pixels and conversion API convenient and quick. 😊 It's fantastic to know that our customer service team went above and beyond to assist you, even identifying issues with your shop along the way. We truly appreciate your trust and recommendation. If you ever need further assistance or have any questions, feel free to reach out. We're here to support your success every step of the way! 👍🛠️

March 1, 2024

Today I was very well helped by customer service (Niel) with optimizing the app. There were some settings not correct and I was using 2 tracking apps. By explaining me step by step what to do, everything is now set correctly.

Amaxi
Netherlands
7 days using the app
Omega replied March 5, 2024

That's fantastic to hear! 🌟 We're delighted to know that Niel from customer service provided excellent help in optimizing the app for you today. It can be tricky when dealing with settings and multiple tracking apps, but it's great that Niel guided you step by step, ensuring everything is now set up correctly. If you ever have more questions or need further assistance, feel free to reach out. Here's to smooth sailing with the optimized app! 🚀😊

January 4, 2024

This application is truly impressive, especially in its user-friendly interface for catalog creation. The customer support provided is exceptional! While I faced a few issues with the pixel not capturing specific data, the team promptly resolved them and consistently checked in to guarantee a smooth experience. Thank you Tracy for your amazing support. Highly recommend this app for everyone

Qtmarts Store
United States
3 months using the app
Omega replied January 5, 2024

Thank you for your enthusiastic feedback! 🌟😍 And we're glad that our team promptly resolved the issues you faced with the pixel not capturing specific data. 🙌🌟 We greatly appreciate your high recommendation of our app to everyone. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our application! 😊🚀

April 9, 2024

Very easy to set up. Perfect if you want mutliples pixels on your store. Andy from the customer service has helped me with every concerns I've had! Greatly recommend !

Luxinora
Switzerland
4 days using the app
Omega replied April 13, 2024

Thank you for your fantastic feedback! 😊 We're thrilled to hear that you found our app very easy to set up, especially for managing multiple pixels on your store. We're glad Andy from customer service was able to assist you with all your concerns. Your recommendation means a lot to us! If you ever have any further questions or need assistance, don't hesitate to reach out. We're here to help ensure your experience with Omega Facebook Pixel Ad Report app remains excellent! 🌟🛠️

March 28, 2024

The tracking is on point and the support is insanely efficient and fast. Second store i had some trouble with the reporting, they fixed it under 5 minutes. Great app

Animachi
France
11 days using the app
Omega replied March 30, 2024

We're thrilled to hear that you find our Omega Facebook Pixel Ad Report app's tracking on point and that you had such a positive experience with our support team! 🌟 Thank you for highlighting their efficiency and speed in resolving your reporting issues. 💪 Providing quick and effective solutions is our priority, and we're delighted that we could assist you promptly. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to ensure your success with our app! 😊

February 28, 2024

its really nice app because the customer support is 24 hour and Vincent is one of the kind person and always try to help highly recommended

Lillemor
United Kingdom
24 days using the app
Omega replied March 1, 2024

🌟 Thank you for your kind words! 🚀 We're delighted to hear that you appreciate our app and the 24-hour customer support. Vincent is indeed one of a kind, and we're glad he's been helpful to you. Your recommendation means a lot, and we're here whenever you need assistance. Happy using! 😊🌈 #GreatApp #ExceptionalSupport #HighlyRecommended 🌟

March 5, 2024

Neil from the Support Theme is really awesome to work with. He helped me with the integration of my pixel and capi and now it works at it is supposed to be. Thank you so much!

SOLIDUS BERLIN
Germany
23 days using the app
Omega replied March 8, 2024

🌟 Big shoutout to Neil from the Support Team! 🚀 We're thrilled to hear about your awesome experience with him. 👏 Glad he could assist you with the pixel and capi integration, ensuring everything works as it should. Thank you for your kind words! If you have more questions or need further assistance, we're here for you. 💖💬 #NeilRocks #PixelIntegrationSuccess #TopNotchSupport 🌟🛠️

January 3, 2024

Absolutely! Here's the revised review using "well done":

⭐⭐⭐⭐⭐

Well done, Omega Facebook Pixel! This app has truly transformed my Shopify experience. The seamless integration and user-friendly interface make tracking and optimizing Facebook ads a breeze. The detailed insights provided have significantly boosted my ad performance. Kudos to the developers for creating such a powerful and essential app for any Shopify store owner. Five stars without a doubt!

Preloved Labels
Pakistan
3 months using the app
Omega replied January 5, 2024

Thank you for your enthusiastic feedback! 🌟 We're thrilled to hear that our Omega Facebook Pixel app has had a transformative impact on your Shopify experience. We're delighted that the detailed insights provided have significantly boosted your ad performance. We greatly appreciate your five-star rating! If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Omega Facebook Pixel! 😊🙌🚀

March 4, 2024

Niel really helped me and put really much effort in making me understand everything

Blendbay
Netherlands
About 1 month using the app
Omega replied March 6, 2024

We're delighted to hear about your positive experience with Niel! 🌟 Our team is committed to providing exceptional assistance, and it's great to know that Niel went above and beyond to help you understand everything. If you haven't already, consider checking out our Omega Facebook Pixel Ad Report app 🚀 – it's designed to enhance your experience even further! If you ever need more support or have additional questions, feel free to reach out. Thanks for choosing us! 💙