Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise tracking capabilities, user-friendly interface, and smooth integration with Shopify. They value its customizable events, detailed insights, and compatibility with checkout updates and catalog creation. The app's dashboard provides clear results and works well with other apps. The support team, especially Tracy, is praised for their quick response and technical knowledge. It's particularly beneficial for those using Facebook advertising, especially with the iOS 14 update, as it surpasses Shopify's own solution in accuracy.

January 30, 2024

Lovely app! Works amazing! Customer support is great, instantly got assisted.

zoetzonnetje.nl
Netherlands
About 1 year using the app
Omega replied February 2, 2024

Thank you for the fantastic feedback! 🌟 We're thrilled to hear that you find our app lovely and that it works amazingly for you. It's great to know that our customer support team could assist you promptly. If you ever need further assistance or have more feedback, feel free to reach out. Happy using our app! 🚀😊

April 5, 2024

just started to use this app and got some great fast and efficient support. I am looking forward to see the results of this app,
thx again for the great support,
Danny

Buddy & Jack
Belgium
2 days using the app
Omega replied April 8, 2024

🎉 Thank you, Danny! We're thrilled to hear that you received fast and efficient support as you start using Omega Facebook Pixel Ad Report. We're just as excited as you are to see the results unfold. If you ever have questions or need assistance along the way, don't hesitate to reach out. Here's to a successful journey ahead with our app! 🚀😊

March 1, 2024

best customer support i have seen of any app on shopify!

ICEONHER®
Canada
About 2 months using the app
Omega replied March 5, 2024

Wow, thank you for the amazing compliment! 🚀 We're thrilled to hear that our customer support stands out as the best you've experienced on any Shopify app. If you ever need assistance or have more feedback, we're always here for you. Cheers to smooth sailing with our app and beyond! 🌟😊

March 13, 2024

Amazing live support. Easy to use app and accurate data.

Livs Mode
Netherlands
4 months using the app
Omega replied March 15, 2024

🌟 Thank you for your kind words! We're thrilled to hear that you found our Omega Facebook Pixel Ad Report app's live support amazing and that you found the app easy to use while providing accurate data. Your satisfaction is our priority, and we're here to ensure you continue to have a seamless experience with our app. If you ever need further assistance or have any questions, feel free to reach out. We're here to help you every step of the way! 💫 #OmegaExcellence

February 13, 2024

Tracy helped our team many times. She treated us very well, if we ask things she reponds very fast! Tracy thankyou!

Closed
Netherlands
About 1 month using the app
Omega replied February 16, 2024

That's wonderful to hear! 🎉 We're thrilled that Tracy from our team has been a valuable asset in assisting you and your team. It's great to know that Tracy provided excellent treatment and responded promptly to your queries. We'll make sure to pass along your kind words to Tracy and express our gratitude for her exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our team and Tracy for your support! 🌟😊👏

February 5, 2024

We've been using the app for about a week now and we can already see the positive impact to our Facebook campaigns. I've reached out to support multiple times with a few questions. They are responsive and super helpful. Shout out to Niel for his on the spot assistance that resolved an issue today.

The Useless Pancreas
United States
6 days using the app
Omega replied February 8, 2024

🌟 Wow, that's fantastic to hear! We're thrilled that our app has made a positive impact on your Facebook campaigns in just a week. It's great to know that our support team, especially Niel, provided responsive and helpful assistance to address your questions and resolve any issues. If you ever have more questions or need further support, feel free to reach out. Your success is our priority! 🚀😊

March 28, 2024

Phenomenal experience with Omega's app and the exceptional support from Tracy! From overcoming installation hurdles to ensuring flawless operation of my Facebook pixel on Shopify, the professionalism, patience, and expertise demonstrated were beyond compare. Highly recommend for their swift, dedicated, and effective service solutions!

Cblmax.net
Vietnam
9 days using the app
Omega replied March 30, 2024

Thank you for sharing your phenomenal experience with Omega's app and our exceptional support team, especially Tracy! 🌟 We're thrilled to hear that Tracy provided you with professional, patient, and expert assistance, ensuring a flawless operation of your Facebook pixel on Shopify. 💼 Providing swift, dedicated, and effective solutions is what we strive for, and we're delighted that we could exceed your expectations. Your recommendation means a lot to us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to ensure your continued success! 😊

February 26, 2024

Its good, nice customer support from Vincent!

Omaosto
Finland
8 months using the app
Omega replied February 29, 2024

🌟 Thank you for the positive review! We're thrilled to hear that you find our service good and that Vincent provided nice customer support. 👏👍 If you ever have more feedback or need assistance, feel free to reach out. We're here to help! 😊🚀 #CustomerSupport #PositiveExperience #ThanksVincent 💙🌟

March 22, 2024

I recommend it with love, excellent customer service! They are very nice and help you with everything! :-)

Fashion Gardrob
Hungary
8 days using the app
Omega replied March 25, 2024

Thank you immensely for your glowing recommendation! 💖 We're delighted that you've experienced excellent customer service with us. 😊 Our team takes great pride in being helpful and approachable, ensuring that your experience with our Omega Facebook Pixel Ad Report app is nothing short of exceptional. 🌟 If you ever need further assistance or have more questions, we're here for you! 🚀

March 19, 2024

Amazing application that fixed tracking issues on my theme, I would definitely recommend.

Emily
France
19 days using the app
Omega replied March 21, 2024

🌟 Thank you for your glowing review! We're thrilled to hear that our Omega Facebook Pixel Ad Report app was able to resolve your tracking issues. Your recommendation means a lot to us! If you ever encounter any further issues or have any questions, please don't hesitate to reach out. We're here to ensure you continue to have a seamless experience. Thank you for choosing us! 🚀🛠️