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スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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I don’t understand the point of claiming that your app supports COD forms if the Purchase event isn’t triggered when the order status changes after COD submission. In reality, a “purchase” is counted as soon as a lead is submitted — not when the customer actually pays. This exact same functionality is offered by many free apps, such as EasySell. So what’s the advantage of using your app?
On top of that, your support team gives conflicting information — one person says one thing, another says something completely different. Very unprofessional and disappointing experience.
Hello jois.kz,
Sorry for the unnecessary misunderstanding, We are still in the process of talking and clarifying your needs. The development team is also looking for a reasonable solution and solution. Because among all our customers you are the first one to request such a different data tracking. But I would like to inform you that we have currently found a solution specifically for your needs. Please let us support you again and look forward to receiving your feedback
donot use this app as it had a bug on it which led to site crashing again and again we lost $1000 due to this app should have used other app and paif $$
We’re truly sorry to hear about your experience, and we completely understand your frustration. Our team takes issues like this very seriously, and we would love the opportunity to investigate what happened.
We want to assure you that our app is designed to run smoothly without causing crashes. It seems like there might have been a misunderstanding or a conflict that we can help resolve. Could you please reach out to us at support@zotek.io or via live chat? We’d love to work with you directly to find out what went wrong and make things right.
Looking forward to your response so we can assist you as soon as possible!
pesima atencion al cliente
Hi, I'm sorry we didn't reply to your message right away. I know you just installed the app and needed immediate assistance, but we were a little late in replying. I know you're still using the app, and I hope we can continue to support you as a priority customer. I hope this message reaches you.