Avis (351)

Note globale
4,7
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
25 décembre 2024

Hi,

We are not receiving the "Add to Cart" event since we started using your application. We have also raised a ticket earlier, but we haven't received a response from your end.

RDKLU
Inde
Environ 2 ans d’utilisation de l’application
Shark Byte, Inc a répondu 30 décembre 2024

Dear RDKLU team

First and foremost, our team would like to sincerely apologize for the inconvenience caused by the missing "Add to Cart" event and for the delay in responding ...

13 novembre 2024

App disinstallato, abbonamento recesso . Dopo due mesi ricevo ancora addebito. Contattato assistenza senza risposta. Non so più come fare

N'amuri cuore siciliano
Italie
4 mois d’utilisation de l’application
Shark Byte, Inc a répondu 30 décembre 2024

Cara N'amuri Cuore Siciliano,

Ci scusiamo profondamente per l’inconveniente che hai riscontrato. Questo non è il livello di servizio che ci prefiggiamo di offrire, e ci ...

18 mars 2024

he desinstalado la aplicación y me siguen cobrando el plan mensual....

women´s world
Espagne
10 jours d’utilisation de l’application
Shark Byte, Inc a répondu 20 mars 2024

Estimado cliente, le hemos reembolsado su último pago y nunca más se le cobrará. Parece que la suscripción se canceló 2 días después del final de la prueba gratuita de 7 días ...

Modifié le 22 mai 2020

Unfortunately we just have to refer to all the 1* reviews. We made the same/similar experiences. The issues we faced costed us a lot of revenue as the shop did not work properly and customers could not even place orders.
@Developer, we do not need a feedback or strange excuse. Fact is, your app crashed an essential functionality for making business with our shop.

UPDATE
after receiving the app's ...

medEATerraneo
États-Unis
12 mois d’utilisation de l’application
Shark Byte, Inc a répondu 21 mai 2020

Dear store owner,

There seem to be a misunderstanding, and you are probably reviewing another app. You have used our app for a whole year without issues ( Screenshot http:// ...

19 octobre 2021

Many bugs (many pixels intalled and cannot remove them). Support does not exist anymore. Too bad it used to be a good app

Fit-Perf
France
7 mois d’utilisation de l’application
Shark Byte, Inc a répondu 28 octobre 2021

Dear store owner,

Our development team informed me that you faced problems due to using multiple Facebook pixel apps, and that they ultimately fixed the issue you were having ...

27 mars 2020

When I save a new pixel in this app it must corrupt another line of code because my add to cart button stops working on my website. very frustrating to fix.
Theme: Boundless vibrant

freeloveapparel
États-Unis
6 mois d’utilisation de l’application
Shark Byte, Inc a répondu 29 mars 2020

Hello there,

I checked and you didn't send us any support request so we can help. Please reach out, and our support will investigate your issue, and resolve it. Our app, in ...

29 décembre 2020

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wnweekdas
Chine
4 mois d’utilisation de l’application
24 octobre 2019

The app is no more working as promised and we have lost a lot of money because of it. Highly disappointed with the experience. Rating it singlet star after 3-4 months of happy usage. The app has gone wrong since last month.

AestheticNation
Inde
3 mois d’utilisation de l’application
18 février 2024

no hay soporte, no toma todos los datos cuando convierte en tu web, nadie te apoya no hay chat ni soporte pesimo usen otra app perderan dias en campañas recopilando datos en vano

Tienda Peruana
Pérou
28 jours d’utilisation de l’application
20 décembre 2020

What a nonsense app. I tried to delete it and asked support to delete all the code. Been waiting for ages and no support. Once you leave, they can't be bothered to give you any support. I have to go report this app to Shopify. Avoid this app. It's messing with my theme code.

Best Chick Flick
États-Unis
28 jours d’utilisation de l’application
Shark Byte, Inc a répondu 23 décembre 2020

Dear store owner,

We are always here to support you including after you delete the app if necessary. You have contacted us on a Sunday, and you received an automatic response ...