Samlet bedømmelse
4
Antal pr. bedømmelsesniveau
  • 70 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 3 % af bedømmelserne er på 2 stjerner
  • 17 % af bedømmelserne er på 1 stjerner
2. maj 2017

Not good. I have more than 500 products in my feed, which made me split up my feeds into 3 separate pages. Why not do this server side and take the load off of Shopify, so you can provide a full feed?

Had syncing issues as well. Only 200/500 for each feed would be accepted by facebook. Installed another app, and all 1400 products were immediately uploaded into a single feed automatically and accepted. I don't see why this can't be accomplished here. Products would appear multiple times across feeds causing duplicate errors all over. Disappointing.

Generixllcstore
USA
3 måneder bruger appen
7. september 2017

Thank you for the total lack of support we received, if you can't answer a simple email request then of course we wont be upgrading to your premier service.

Aweso88
Japan
2 måneder bruger appen
Redigeret 6. februar 2019

Feed is not working and I'm having a hard time to get any support.
It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed...
Asaf
asaf@isight-marketing.co.il

Rimon fine jewelry
Israel
Cirka 2 måneder bruger appen
29. juli 2018

I have been using this for years, but now WTF.
Uploaded 1,500 products but when I check on product availability it was only 100.

Gigi Trendz
USA
Cirka 2 måneder bruger appen
19. august 2018

The support given is very poor! No detail has been given ! Keep on refer me to the help menu or shopify support about my feed problem. So, what's the point of paying you!

Forevercouple
Malaysia
Cirka 2 måneder bruger appen
31. juli 2016

didn't work, facebook was not able to process the rss feed

Happy Sale Se
Israel
Cirka en måned bruger appen
3. februar 2023

I didn't know how to use this app and create a catalog on the Facebook business manager, so I asked for help and sent them an email, but didn't get any response, unfortunately, my subscription is about to expire, so I had to delete this app :(

theleatherbags
Indien
30 dage bruger appen
Flexify AG svarede 13. februar 2023

Hi there,

Unfortunately, it seems that our attempts to reach out to you have been unsuccessful as your email address does not seem to be working. I would like to extend an invitation for you to reach out to me at daniel.heier@flexify.net so that I can assist you in any way possible.

25. februar 2019

Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.

azneo
Storbritannien
19 dage bruger appen
Flexify AG svarede 5. marts 2019

Hi azneo, the messages I sent you were not delivered because your email provider returned the message “inbox full". Any questions please do not hesitate to contact me: daniel.heier@flexify.com

21. april 2021

so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH

Olive Branch Farmhouse
USA
16 dage bruger appen
Flexify AG svarede 26. april 2021

Hi Olive Branch Farmhouse,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net

24. juli 2017

Shocking product - support requests ignored. Loads products we have in shopify as not to be available in Facebook. Does not cater to any currency but USD. Don't bother

Huiagiftware
New Zealand
14 dage bruger appen