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Great customer support. The new superfeed works much better than the old one. Highly recommend switching so that you have more accurate data.
Great app and great customer service, very responsive and helpful for those who aren't tech savvy.
I had been paying for this app for over a year and it was not been working properly because I hadn't set it up properly. The instructions weren't clear and as a result, I missed steps. I have heard from others who use this app that it works well, but make sure you are setting it up correctly and follow all of the instructions. And double-check it is installed correctly! Just because you "enable" something, does not mean it doesn't require further steps.
Hi The Sleep Shirt,
Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions: daniel.heier@flexify.net
App worked flawless at first, then one day all of our products disappeared on our Facebook shop. We lost all of our taggged posts with products and it was a very big incovenience.
It took us weeks and hours to figure out how to solve it. Support was not much help at all. The responses were very basic and it seemed like they weren't actually trying to help or asses the situation.
Their app is free and we recommend it - just be warned...if you need REAL support, it's $24.99. (You can read that in the dashboard...after you install.)
Great app to connect your feed and quick, responsive support service.. Would definitely recommend :)
I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!
Hi Vege Label,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions! daniel.heier@flexify.net
Excellent app for syncing Facebook product
Thank you for making it that much easier to creative highly effective Dynamic Product Ads on Facebook and IG!
Very easy to use. Support is fast response and very helpful. I will definitely recommend this app. :)
This is a fantastic tool to integrate and manage your Facebook feed. The support is exceptional - they answer questions in a friendly, straightforward and efficient manner. I highly recommend this app.