Calificación general
4
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 17% de las calificaciones son de 1 estrellas
9 de marzo de 2024

Está com algum problema com os cookies não importa em qual computador eu tente abrir nunca consigo, se consigo funcionar por alguns minutos mas logo depois falha e não tem santo que faça dar certo. No mais o app é perfeito porém é necessário resolver essa questão.

IMPERYTUS
Brasil
Alrededor de 4 horas usando la aplicación
Flexify AG respondió 3 de abril de 2024

Hi IMPERYTUS,

Thanks for letting us know about the session issue!  We've identified the culprit (session token expiry) and implemented a fix.

If you experience any further issues, please let me know. daniel.heier@flexify.net

23 de octubre de 2023

Paid for the syncing to FB service for years from these guys. Shopify made it a free option. Flexify stopped syncing. They didnt notify me as per my settings. They wouldnt answer support emails. Poor actions

HOSS
Australia
Casi 3 años usando la aplicación
Flexify AG respondió 25 de octubre de 2023

Hey, Dominik here, Founder and CEO of Flexify.

We believe that your problem is caused by a misconfiguration that happened when your meta product catalog was first set up – which was not done via Flexify.

Why the issue popped up now, years later:
Meta suddenly started enforcing correct username/password settings on data sources. They now reject feeds with inapplicable username/password settings. You should have gotten an email from Meta/Facebook notifying you about the issue.

Unfortunately, there is nothing we can do on our end. We can neither prevent, detect, nor fix the issue for you.

But we have tried to reach you several times with instructions on how to resolve the situation.

All feeds have been and are being generated without disruption.

Know that we want to assist you in any way we can. Just reply to any of the messages we sent you and we will jump right on it.

25 de julio de 2017

Paid premium for this app and had a very similar experience to Mullica Beach (see below review). We have a very large inventory and unfortunately the sync is very buggy, our "match rate" on Facebook fluctuated tremendously and often fell off a cliff, costing us time and money. When the sync works, the ads are very cost effective. Unfortunately, email back and forth with the developer yielded very little - terrible support - and we were referred to Funnelboom, who almost immediately stopped answering emails. Incredibly unprofessional and incredibly frustrating.

Shopify, please integrate dynamic ad support as a core function. Please!

California Republic Clothes
Estados Unidos
Alrededor de 7 años usando la aplicación
22 de octubre de 2019

2nd time around installing it, PRO version. The feed that generates has more problems reported than the actual free version from Facebook Marketing. No one helps me. Might delete soon unless it gets resolved.

REPOKER®
España
Alrededor de 5 años usando la aplicación
Flexify AG respondió 22 de octubre de 2019

Good evening,

Unfortunately we haven't been contacted by you yet.

Please do not hesitate to email me @daniel.heier@flexify.net so I can help you

19 de julio de 2018

Can't upload feed to facebook catalog since it times out everytime. Even when you try to split into smaller collections it times out. Tried reaching customer service multiple times with zero response.

Lsm1
Estados Unidos
Alrededor de 4 años usando la aplicación
28 de febrero de 2018

No longer works. The request has been timing out for the past week. Nothing to change the problem. They charge $30 for basic support.

Shopzodiac
Estados Unidos
Alrededor de 4 años usando la aplicación
2 de marzo de 2018

Cette application n'est pas dans toutes les langues et c'est bien dommage car je ne comprends pas tout et surtout ma clientèle est française.

Lesminous
Francia
Más de 3 años usando la aplicación
7 de octubre de 2020

The issue I am facing in-app is that I am able to use my First feed of the Single collection but when I want to use my 2nd collection The first feed which I have created it also changed. Kindly help me out regarding this issue

RHIZMALL.PK Online Shopping Store.
Pakistán
Casi 3 años usando la aplicación
Flexify AG respondió 7 de octubre de 2020

Hi RHIZMALL.PK

Regarding your question, by default Flexify either exports all products or a single collection.

Please use segments to export multiple collections.

Any further questions please just reach out and stay safe!

6 de noviembre de 2018

Very Poor app. My catalog was destroyed there were so many duplicated products. Contacted the support but received no help total waste of time and resources

MamaBabyStuff
Pakistán
Más de 2 años usando la aplicación
13 de junio de 2019

Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.

Stacy Chan Limited
Reino Unido
Alrededor de 2 años usando la aplicación
Flexify AG respondió 14 de junio de 2019

Hi there,

Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible!

I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager.

Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel.

Hope that helps,
Dominik