Flexify: Facebook Product Feed , 275 reseñas
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Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.
Hi azneo, the messages I sent you were not delivered because your email provider returned the message “inbox full". Any questions please do not hesitate to contact me: daniel.heier@flexify.com
using this helps me get more customers i like it for that reason it's expensive but i think its probably worth it if i sell more
We use it at www.anaklaro.com , set it up and forget about it, simple.
Works easily and prompt customer service.
so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH
Hi Olive Branch Farmhouse,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net
Shocking product - support requests ignored. Loads products we have in shopify as not to be available in Facebook. Does not cater to any currency but USD. Don't bother
I know that the application is good, but in my case it never worked and I did not receive good support.
Hi Relojes Mayoreo México, you might want to reach out to the people who set up your domain. The redirect might happen before it even reaches Shopify.
Sorry not be of more help but this really is beyond the scope of the app and I cannot really debug it from here. Any further questions please just reach out!
Daniel
Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!
Hi Storeopoly,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.com
Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.
Hi Juri Elle,
This is Daniel from Flexify. Sorry to hear you are having trouble.
This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app.
Please do not hesitate to reach out for help @daniel.heier@flexify.net
support was super helpful. responded quickly, followed up promptly after things were brought to email.