Calificación general
4
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 17% de las calificaciones son de 1 estrellas
22 de octubre de 2017

I purchased the monthly subscription so that I could get support. But Daniel was dismissive and did not want to dedicate any time towards assiting me. Do not recommend this app to anybody, specially if you are new to Facebook ads .

La Vinotinto Shop
Estados Unidos
4 meses usando la aplicación
2 de mayo de 2017

Not good. I have more than 500 products in my feed, which made me split up my feeds into 3 separate pages. Why not do this server side and take the load off of Shopify, so you can provide a full feed?

Had syncing issues as well. Only 200/500 for each feed would be accepted by facebook. Installed another app, and all 1400 products were immediately uploaded into a single feed automatically and accepted. I don't see why this can't be accomplished here. Products would appear multiple times across feeds causing duplicate errors all over. Disappointing.

Generixllcstore
Estados Unidos
3 meses usando la aplicación
7 de septiembre de 2017

Thank you for the total lack of support we received, if you can't answer a simple email request then of course we wont be upgrading to your premier service.

Aweso88
Japón
2 meses usando la aplicación
Fecha de modificación: 6 de febrero de 2019

Feed is not working and I'm having a hard time to get any support.
It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed...
Asaf
asaf@isight-marketing.co.il

Rimon fine jewelry
Israel
Alrededor de 2 meses usando la aplicación
29 de julio de 2018

I have been using this for years, but now WTF.
Uploaded 1,500 products but when I check on product availability it was only 100.

Gigi Trendz
Estados Unidos
Alrededor de 2 meses usando la aplicación
19 de agosto de 2018

The support given is very poor! No detail has been given ! Keep on refer me to the help menu or shopify support about my feed problem. So, what's the point of paying you!

Forevercouple
Malasia
Alrededor de 2 meses usando la aplicación
31 de julio de 2016

didn't work, facebook was not able to process the rss feed

Happy Sale Se
Israel
Alrededor de 1 mes usando la aplicación
25 de marzo de 2019

Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!

Storeopoly
Canadá
30 días usando la aplicación
Flexify AG respondió 25 de marzo de 2019

Hi Storeopoly,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.com

25 de febrero de 2019

Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.

azneo
Reino Unido
19 días usando la aplicación
Flexify AG respondió 5 de marzo de 2019

Hi azneo, the messages I sent you were not delivered because your email provider returned the message “inbox full". Any questions please do not hesitate to contact me: daniel.heier@flexify.com

21 de abril de 2021

so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH

Olive Branch Farmhouse
Estados Unidos
16 días usando la aplicación
Flexify AG respondió 26 de abril de 2021

Hi Olive Branch Farmhouse,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net