Flexify: Facebook Product Feed , 267 arvostelua
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Este aplicativo não é possível a tradução em português o que dificulta,
Hi Loja Vizara,
Thanks for your message. Although our app is not available in Portuguese, we are happy to help with any questions or issues.
Email me directly at daniel.heier@flexify.net if you need assistance, please.
I didn't know how to use this app and create a catalog on the Facebook business manager, so I asked for help and sent them an email, but didn't get any response, unfortunately, my subscription is about to expire, so I had to delete this app :(
Hi there,
Unfortunately, it seems that our attempts to reach out to you have been unsuccessful as your email address does not seem to be working. I would like to extend an invitation for you to reach out to me at daniel.heier@flexify.net so that I can assist you in any way possible.
I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!
Hi Vege Label,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions! daniel.heier@flexify.net
I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.
Hi 2020AVE,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net
so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH
Hi Olive Branch Farmhouse,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net
The issue I am facing in-app is that I am able to use my First feed of the Single collection but when I want to use my 2nd collection The first feed which I have created it also changed. Kindly help me out regarding this issue
Hi RHIZMALL.PK
Regarding your question, by default Flexify either exports all products or a single collection.
Please use segments to export multiple collections.
Any further questions please just reach out and stay safe!
NOT RESPONSIVE AT ALL. Had an urgent issue with our product feed and they did not even bother replying! It has already been 2 days!
I already had a connection with my Facebook store, but I wanted to improve it. By installing this application, my Facebook store was completely destroyed.
Hi Altmazon,
This is Daniel from Flexify. Sorry to hear you are having trouble.
Please do not hesitate to reach out for help @daniel.heier@flexify.net
Always gives a time-out error. It says free up to 1000 products but gives error after 500 products...
Hi there, This is Daniel from Flexify. Sorry to hear you're having trouble.
The free version of the app is limited to 1,000 Shopify products including ALL variants. You currently have over 1,200 items in your feed.
Please do not hesitate to contact me through support if you have any further questions: daniel.heier@flexify.net
2nd time around installing it, PRO version. The feed that generates has more problems reported than the actual free version from Facebook Marketing. No one helps me. Might delete soon unless it gets resolved.
Good evening,
Unfortunately we haven't been contacted by you yet.
Please do not hesitate to email me @daniel.heier@flexify.net so I can help you