Flexify: Facebook Product Feed
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Poor information on integrating with FB Shops - leading to massive issues with the Shops platform. Need more information on setting up stores with variants and the communication between Shopify / FB / Google feeds.
However, once up and running this app has a ton of useful functionality
Hi Sunday Swagger,
We are glad you successfully navigated through the process of building a high-performance ad setup. We are also pleased to know that you can now benefit from the actual features that will make your setup more effective.
We understand that assembling all the pieces during the initial setup can be a very frustrating experience, and we have heard your request for additional guidance loud and clear.
Please be assured that we provide personalized email support in any case.
It's good so far, but with the (Facebook APPS) categories created automatically in my Facebook-Catalogue. I don't understand how I can create categories here! The products are unfortunately not categorized as they are created at shopify. Overall, however, the APP works better than the others.
Hi there,
Thanks for your review. Regarding the collections: Unfortunately, Facebook does not have a collection concept like Shopify does.
Facebook has "product sets" which work in a slightly different way. While there is no straightforward way to map Shopify collections to Facebook product sets, you still have a number of options to achieve a product segmentation that resembles your collection.
Please reach out to us at shopify@flexify.net and we would be happy to explore those options with you.
Daniel
I had been paying for this app for over a year and it was not been working properly because I hadn't set it up properly. The instructions weren't clear and as a result, I missed steps. I have heard from others who use this app that it works well, but make sure you are setting it up correctly and follow all of the instructions. And double-check it is installed correctly! Just because you "enable" something, does not mean it doesn't require further steps.
Hi The Sleep Shirt,
Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions: daniel.heier@flexify.net
Quero cancelar o aplicativo mas não encontro onde cancelar
Olá! Ao desinstalar o aplicativo, todas as cobranças recorrentes são automaticamente interrompidas. Se precisar de ajuda ou tiver alguma dúvida, sinta-se à vontade para entrar em contato comigo diretamente pelo e-mail: daniel.heier@flexify.net
