Flexify: Facebook Product Feed

Flexify: Facebook Product Feed

Recenzje (289)

Ogólna ocena
4,3
Liczba recenzji z daną oceną
  • 71% ocen to oceny z 5 gwiazdkami
  • 7% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 3% ocen to oceny z 2 gwiazdkami
  • 16% ocen to oceny z 1 gwiazdkami
7 wrzesień 2017

Thank you for the total lack of support we received, if you can't answer a simple email request then of course we wont be upgrading to your premier service.

Aweso88
Japonia
2 miesiące korzystania z aplikacji
Edytowano 6 luty 2019

Feed is not working and I'm having a hard time to get any support.
It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed...
Asaf
asaf@isight-marketing.co.il

Rimon fine jewelry
Izrael
Około 2 miesiące korzystania z aplikacji
Edytowano 25 październik 2023

The customer service of the agent named "Aby" was horrible. This guy didn't comprehend my inquiry but insisted that it was me who didn't understand it. Also, his attitude was very rude. He literally said, "We are unable to provide comprehensive education on our app's specifics." How dare he say he can't provide "education" to me? Definitely a low I.Q. individual.

TheAnimeSupply
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Flexify AG odpowiedział(a) 27 październik 2023

Dominik here, Founder and CEO. This is an interesting case for me. I reviewed every one of the many emails that were sent.

My response to you:

I'm absolutely shocked and ...

29 lipiec 2018

I have been using this for years, but now WTF.
Uploaded 1,500 products but when I check on product availability it was only 100.

Gigi Trendz
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
19 sierpień 2018

The support given is very poor! No detail has been given ! Keep on refer me to the help menu or shopify support about my feed problem. So, what's the point of paying you!

Forevercouple
Malezja
Około 2 miesiące korzystania z aplikacji
31 lipiec 2016

didn't work, facebook was not able to process the rss feed

Happy Sale Se
Izrael
Około miesiąca korzystania z aplikacji
3 luty 2023

I didn't know how to use this app and create a catalog on the Facebook business manager, so I asked for help and sent them an email, but didn't get any response, unfortunately, my subscription is about to expire, so I had to delete this app :(

theleatherbags
Indie
30 dni korzystania z aplikacji
Flexify AG odpowiedział(a) 13 luty 2023

Hi there,

Unfortunately, it seems that our attempts to reach out to you have been unsuccessful as your email address does not seem to be working. I would like to extend an ...

25 luty 2019

Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.

azneo
Wielka Brytania
19 dni korzystania z aplikacji
Flexify AG odpowiedział(a) 5 marzec 2019

Hi azneo, the messages I sent you were not delivered because your email provider returned the message “inbox full". Any questions please do not hesitate to contact me: daniel ...

21 kwiecień 2021

so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products ...

Olive Branch Farmhouse
Stany Zjednoczone
16 dni korzystania z aplikacji
Flexify AG odpowiedział(a) 26 kwiecień 2021

Hi Olive Branch Farmhouse,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach ...

24 lipiec 2017

Shocking product - support requests ignored. Loads products we have in shopify as not to be available in Facebook. Does not cater to any currency but USD. Don't bother

Huiagiftware
Nowa Zelandia
14 dni korzystania z aplikacji