Flexify: Facebook Product Feed

Paid for the syncing to FB service for years from these guys. Shopify made it a free option. Flexify stopped syncing. They didnt notify me as per my settings. They wouldnt answer support emails. Poor actions

The issue I am facing in-app is that I am able to use my First feed of the Single collection but when I want to use my 2nd collection The first feed which I have created it also changed. Kindly help me out regarding this issue

I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.

I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!

It simply doesn't work. Free is great. A non-working app that's free is a time waster. The help files are not actually helpful. Hard pass.

Paid premium for this app and had a very similar experience to Mullica Beach (see below review). We have a very large inventory and unfortunately the sync is very buggy, our "match rate" on Facebook fluctuated tremendously and often fell off a cliff, costing us time and money. When the sync works, the ads are very cost effective. Unfortunately, email back and forth with the developer yielded very little - terrible support - and we were referred to Funnelboom, who almost immediately stopped answering emails. Incredibly unprofessional and incredibly frustrating.

Shopify, please integrate dynamic ad support as a core function. Please!

We have more than 50K products and there were too many issues - Duplicate products and the sync is not perfect. Lot of back and forth emails to the support but unresolved.

NOT RESPONSIVE AT ALL. Had an urgent issue with our product feed and they did not even bother replying! It has already been 2 days!

2nd time around installing it, PRO version. The feed that generates has more problems reported than the actual free version from Facebook Marketing. No one helps me. Might delete soon unless it gets resolved.

No longer works. The request has been timing out for the past week. Nothing to change the problem. They charge $30 for basic support.