Flexify: Facebook Product Feed , 277 รีวิว

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4.1
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30 สิงหาคม 2019

I was having a lot of trouble getting my Shopify product feed over to Facebook Marketplace, even after installing this app since they have a known bug that keeps the inventory at 0, however, they implemented a fix that worked right away and now my products are available for FB checkout. The customer service was very responsive (within a few hours) and helped me resolve my issue. Assuming all stays working, I'm super satisfied with this app!

Embrew
สหรัฐอเมริกา
1 วัน ในการใช้แอป
21 เมษายน 2021

so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH

Olive Branch Farmhouse
สหรัฐอเมริกา
16 วัน ในการใช้แอป
Flexify AG ตอบแล้ว 26 เมษายน 2021

Hi Olive Branch Farmhouse,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net

แก้ไขเมื่อ 23 มิถุนายน 2020

The product works well and does what it says it will do. The issue to be careful of is not so much the product, however that going into using this, you still need to understand what it can and can't address.

Remarketing and the broken standards between Facebook and Shopify and Google aren't magically solved by using different feed apps. They can help tremendously - though you will still need a broad understanding of what is needed and what the various limitations are to ensure success.

Highly suggest also looking into support from digital marketing experts as well to fully scope out the challenges ahead and what can and can't be done to integrate the many systems and platforms out there.

Number 9 Fashion
ออสเตรเลีย
27 วัน ในการใช้แอป
Flexify AG ตอบแล้ว 18 มิถุนายน 2020

Hi Number 9 Fashion,

This is Daniel from Flexify. Thanks for your valuable feedback, and we 100% agree - it is tough navigating the different platforms and a digital expert is always helpful to really get the most out of an ad campaign.

24 กรกฎาคม 2017

Shocking product - support requests ignored. Loads products we have in shopify as not to be available in Facebook. Does not cater to any currency but USD. Don't bother

Huiagiftware
นิวซีแลนด์
14 วัน ในการใช้แอป
6 กุมภาพันธ์ 2019

I know that the application is good, but in my case it never worked and I did not receive good support.

Relojes Mayoreo México
เม็กซิโก
14 วัน ในการใช้แอป
Flexify AG ตอบแล้ว 5 มีนาคม 2019

Hi Relojes Mayoreo México, you might want to reach out to the people who set up your domain. The redirect might happen before it even reaches Shopify.

Sorry not be of more help but this really is beyond the scope of the app and I cannot really debug it from here. Any further questions please just reach out!

Daniel

25 มีนาคม 2019

Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!

Storeopoly
แคนาดา
11 วัน ในการใช้แอป
Flexify AG ตอบแล้ว 25 มีนาคม 2019

Hi Storeopoly,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.com

10 สิงหาคม 2019

Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.

Juri Elle
จีน
11 วัน ในการใช้แอป
Flexify AG ตอบแล้ว 10 สิงหาคม 2019

Hi Juri Elle,

This is Daniel from Flexify. Sorry to hear you are having trouble.

This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app.

Please do not hesitate to reach out for help @daniel.heier@flexify.net

16 มกราคม 2017

Great idea, but no support. It's not as easy as they make it out to be. Wish it would have worked.

4points
สหรัฐอเมริกา
7 วัน ในการใช้แอป
24 ตุลาคม 2018

Sale price is not added in the feed, furthermore the feed is far from optimal. The developers really did a shitty job with this app..

123superdeals.nl
เนเธอร์แลนด์
7 วัน ในการใช้แอป
แก้ไขเมื่อ 13 สิงหาคม 2019

I used this app to create a shopify data feed to my facebook shop. The app is really very striaghtforward. Facebook always isn't, but I was given the utmost in customer service from the Flexify team. Facebook (and Shopify for that matter) should be paying them!

You can check out my store at francesblueboutique.com and click on the FB icon at the footer and then click shop tab so you can see what this app will for you.

Frances Blue Boutique
สหรัฐอเมริกา
ประมาณ 15 ชั่วโมง ในการใช้แอป