整體評分
3.9
各級評分數量
  • 70% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 17% 的評分為 1 顆星
2018年11月6日

Very Poor app. My catalog was destroyed there were so many duplicated products. Contacted the support but received no help total waste of time and resources

MamaBabyStuff
巴基斯坦
使用應用程式 2年多
2019年6月13日

Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.

Stacy Chan Limited
英國
使用應用程式 大約2年
Flexify AG 已回覆 2019年6月14日

Hi there,

Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible!

I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager.

Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel.

Hope that helps,
Dominik

2021年10月20日

I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.

2020AVE
美國
使用應用程式 接近2年
Flexify AG 已回覆 2021年10月23日

Hi 2020AVE,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net

編輯時間:2022年5月10日

I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!

Vege Label
美國
使用應用程式 1年多
Flexify AG 已回覆 2022年5月12日

Hi Vege Label,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions! 
daniel.heier@flexify.net

2017年6月23日

We have more than 50K products and there were too many issues - Duplicate products and the sync is not perfect. Lot of back and forth emails to the support but unresolved.

Superherostore
印度
使用應用程式 1年多
2017年9月8日

It simply doesn't work. Free is great. A non-working app that's free is a time waster. The help files are not actually helpful. Hard pass.

Yoga Democracy
美國
使用應用程式 大約1年
2020年2月21日

NOT RESPONSIVE AT ALL. Had an urgent issue with our product feed and they did not even bother replying! It has already been 2 days!

Protees Philippines
菲律賓
使用應用程式 12個月
2019年6月21日

rss链接经常打不开,导致FB后台自动更新失败,无法细分collection,当产品为同一个产品时,会把不同尺码分成好多个产品上传,导致商品目录里的产品都重复了,差评差评差评差评差评差评差评差评差评差评

AEstheticlovee
中國
使用應用程式 8個月
2017年8月1日

its showing duplicate item Id error and no reply from support.

Selecart
印度
使用應用程式 6個月
2019年10月26日

Always gives a time-out error. It says free up to 1000 products but gives error after 500 products...

Gracebrands
土耳其
使用應用程式 6個月
Flexify AG 已回覆 2019年10月27日

Hi there, This is Daniel from Flexify. Sorry to hear you're having trouble.

The free version of the app is limited to 1,000 Shopify products including ALL variants. You currently have over 1,200 items in your feed.

Please do not hesitate to contact me through support if you have any further questions: daniel.heier@flexify.net