Flexify: Facebook Product Feed , 274 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease in generating a Facebook catalogue feed and syncing products from Shopify to other platforms. It's praised for handling large inventories and ensuring feed accuracy. The customer support is noted for their quick responses and problem-solving skills. Unique features like specifying the Facebook image and creating square versions of product ads are also highlighted. It's reliable for Facebook dynamic ads and has been a trusted tool for several years.
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Not good. I have more than 500 products in my feed, which made me split up my feeds into 3 separate pages. Why not do this server side and take the load off of Shopify, so you can provide a full feed?
Had syncing issues as well. Only 200/500 for each feed would be accepted by facebook. Installed another app, and all 1400 products were immediately uploaded into a single feed automatically and accepted. I don't see why this can't be accomplished here. Products would appear multiple times across feeds causing duplicate errors all over. Disappointing.
Thank you for the total lack of support we received, if you can't answer a simple email request then of course we wont be upgrading to your premier service.
Feed is not working and I'm having a hard time to get any support.
It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed...
Asaf
asaf@isight-marketing.co.il
I have been using this for years, but now WTF.
Uploaded 1,500 products but when I check on product availability it was only 100.
The support given is very poor! No detail has been given ! Keep on refer me to the help menu or shopify support about my feed problem. So, what's the point of paying you!
didn't work, facebook was not able to process the rss feed
Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!
Hi Storeopoly,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.com
I didn't know how to use this app and create a catalog on the Facebook business manager, so I asked for help and sent them an email, but didn't get any response, unfortunately, my subscription is about to expire, so I had to delete this app :(
Hi there,
Unfortunately, it seems that our attempts to reach out to you have been unsuccessful as your email address does not seem to be working. I would like to extend an invitation for you to reach out to me at daniel.heier@flexify.net so that I can assist you in any way possible.
Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.
Hi azneo, the messages I sent you were not delivered because your email provider returned the message “inbox full". Any questions please do not hesitate to contact me: daniel.heier@flexify.com
so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH
Hi Olive Branch Farmhouse,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net