Overall rating Based on 177 reviews
Always gives a time-out error. It says free up to 1000 products but gives error after 500 products...
Hi there, This is Daniel from Flexify. Sorry to hear you're having trouble.
The free version of the app is limited to 1,000 Shopify products including ALL variants. You currently have over 1,200 items in your feed.
Please do not hesitate to contact me through support if you have any further questions: firstname.lastname@example.org
2nd time around installing it, PRO version. The feed that generates has more problems reported than the actual free version from Facebook Marketing. No one helps me. Might delete soon unless it gets resolved.
Unfortunately we haven't been contacted by you yet.
Please do not hesitate to email me @email@example.com so I can help you
Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.
Hi Juri Elle,
This is Daniel from Flexify. Sorry to hear you are having trouble.
This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app.
Please do not hesitate to reach out for help @firstname.lastname@example.org
Stacy Chan Limited
Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.
Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible!
I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager.
Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel.
Hope that helps,
I tried the free plan and it is useless, don't use it ever because you will get zero results, since they don't help customers with free plan then I didn't try any other plan, because it doesn't make sense if you offer a free plan just to let people buy the paid one, i tried AWESOME FACEBOOK FEED, it is paid app and it helped me a lot and i recommend it, from my experience I don't recommend Flexify
Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.
Hi azneo, the messages I sent you were not delivered because your email provider returned the message “inbox full". Any questions please do not hesitate to contact me: email@example.com
Relojes Mayoreo México
I know that the application is good, but in my case it never worked and I did not receive good support.
Hi Relojes Mayoreo México, you might want to reach out to the people who set up your domain. The redirect might happen before it even reaches Shopify.
Sorry not be of more help but this really is beyond the scope of the app and I cannot really debug it from here. Any further questions please just reach out!
Rimon fine jewelry
Feed is not working and I'm having a hard time to get any support.
It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed...