Flexify: Facebook Product Feed

I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!

I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.

so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH

very bad. I am spending time for a catalog since 3 days. they don't want give support. WASTE OF TIME

The issue I am facing in-app is that I am able to use my First feed of the Single collection but when I want to use my 2nd collection The first feed which I have created it also changed. Kindly help me out regarding this issue

NOT RESPONSIVE AT ALL. Had an urgent issue with our product feed and they did not even bother replying! It has already been 2 days!

I already had a connection with my Facebook store, but I wanted to improve it. By installing this application, my Facebook store was completely destroyed.

Always gives a time-out error. It says free up to 1000 products but gives error after 500 products...

2nd time around installing it, PRO version. The feed that generates has more problems reported than the actual free version from Facebook Marketing. No one helps me. Might delete soon unless it gets resolved.

Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.