Overall rating Based on 160 reviews
Stacy Chan Limited
Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.
Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible!
I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager.
Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel.
Hope that helps,
I tried the free plan and it is useless, don't use it ever because you will get zero results, since they don't help customers with free plan then I didn't try any other plan, because it doesn't make sense if you offer a free plan just to let people buy the paid one, i tried AWESOME FACEBOOK FEED, it is paid app and it helped me a lot and i recommend it, from my experience I don't recommend Flexify
Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.
Hi azneo, the messages I sent you were not delivered because your email provider returned the message “inbox full". Any questions please do not hesitate to contact me: firstname.lastname@example.org
Relojes Mayoreo México
I know that the application is good, but in my case it never worked and I did not receive good support.
Hi Relojes Mayoreo México, you might want to reach out to the people who set up your domain. The redirect might happen before it even reaches Shopify.
Sorry not be of more help but this really is beyond the scope of the app and I cannot really debug it from here. Any further questions please just reach out!
Rimon fine jewelry
Feed is not working and I'm having a hard time to get any support.
It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed...
Very Poor app. My catalog was destroyed there were so many duplicated products. Contacted the support but received no help total waste of time and resources
Sale price is not added in the feed, furthermore the feed is far from optimal. The developers really did a shitty job with this app..
Pretty Without Pink
DO NOT USE THIS APP. Literally the worst app I have ever used on shopify. Because of the way it uploaded my products to Facebook's catalogue it ruined the way my products were showing on Instagram (didn't show the before and after sale price, as it had been showing before). But when I asked the app developers about it they said I had to get the premium version for these to display properly.
After back and forth and them taking ages to reply I ended up deleting the app and deleting Facebook from Shopify in an attempt to reboot my store and get the products displaying correctly again. Now it won't work and nothing connects.
Biggest waste of time I've ever had. Incredibly frustrating and absolutely no help from the developers. Horrendous experience.