Overall rating Based on 558 reviews
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Rubbish. They take away the option of self collection for customers. I can smell a rat. A financial tie-up with Facebook so that all financial transactions go through FB and Shopify and not via cash through customer and shop. How will this possible work for Shopify POS customers where all products are purchased in store.
Absolute rubbish! I had a great Facebook Store using the old app and this new one has completely ruined it. DISCONNECTED!
It's just riduculous how everything is ruined with this new app.
You need to allow using vertical images, this is essential to everyone who sells clothes. Some of the collections do not meet the facebook requirements and I have no idea why. I had to remove the facebook store completely. Thank you very much.
have to turn it off! previous app for facebook store was not perfect but better!
Bad – Doesn't work with digital downloads (i.e. products with no shipping). Should be an option to downgrade.
This is horrible and I mean horrible!!!!! Whoever designed this conversion should be fired!!!! Picture conversion is terrible....cut-off, distorted, and who chose the order of featured products? Deleting this from my Facebook page. Definitely not the image I want to project. You need to go back to the drawing board. So disappointed!!! I would give this review no stars, but won't allow me to.
Very big thumbs down. I feel let down by Shopify on this one. Choosing a service that would force Shopify customers into agreeing to Facebook's terms and conditions? Shame on you. Especially when the Facebook App was working just fine moments before I decided to follow through on the store integration. On top of all this, I can't list or sell digital products on my Facebook shop. I sell digital books!!!!! How useless is that?!
Lost experience... nothing is clear... dashboard is like IT engineers portal...
I think I liked the old app better. I decided to try the new (integrated) Facebook Sales Channel which forced me to delete the app. I did it and now I'm not happy with it at all. Facebook Sales Terms & Policies (which I MUST accept) do not meet the specifics of my products and I'm sure many others who reads "Terms & Conditions" will find it too strict and uncompromising. By accepting these terms, feel like I'll have a landlord in my own house. Ideally, Facebook Store should just be used to direct people straight to your website, not out of it.
How confusing your setup is, nothing makes sense. Upgrade, don't downgrade pfffff