Facebook Shop channel

Facebook Shop channel

by Shopify

Sell on Facebook from the Shop section of your Facebook Page.

1.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    22% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    6% of ratings are 2 stars
  • 1 of 5 stars
    57% of ratings are 1 stars

All reviews

11 - 20 of 142 reviews

DG Development Solutions

After reinstalling the app I managed to get the products on Facebook. I am not sure where the problem was. That seems to do the trick.

Developer reply

August 26, 2019

Thank you for taking the time to write your review and for providing this feedback to us. There have been some ongoing issues with the Facebook integration but there are some troubleshooting steps we can attempt to try and resolve them. As such, I will be sending you an email shortly to touch base with you and to see if I can help with this issue. Please look out for my email and send me a reply if you'd like to discuss this further. -Victor, Shopify Support

Super Export Shop

Really good experience with Shopify integration. Our shop works. Thank you very much for all Shopify team for all help!

Developer reply

July 30, 2019

Thank you for taking the time to share this feedback. There are a few possible reasons why products might not be appearing in your Facebook shop, such as the sync still taking place, or having been disrupted.

I know you've spent time speaking with our team, however I have reached out to you via email as I would like to get this app working for you. I hope to speak soon! -Lizzy, Shopify Support

Sunday Citizen

Initially I was getting an error message. I got in touch with customer service and was provided with top-notch support. The issue was quickly solved and everything is working great now.

Developer reply

May 31, 2019

Thanks for sharing this feedback with us! I know this must be super frustrating, and I've reached out to you via email so we can investigate this further. I hope to hear back from you soon so we can get the Facebook app working for your business. - Lauren, Shopify Support


This APP works perfectly fine. I was able to connect to FB with ease and have all my products listed on FB. Some products got declined by FB, no biggie, just follow their request and all is good. It may take a few days for FB to approve your store then your products one by one. Great APP.

Green Trading

worked all well with us. The face book store is now on. Happy with the app..........................

Brave & Bearded

Great app, so far so good. i mean Facebook is literally a must for your online store.. : bravenbearded.com

Old Time Shoppe

confused --------------------------------------------------------------------------------------------

Developer reply

March 15, 2019

Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.

The Facebook Channel is actually added to your account by the Facebook App. I’ve followed up with you via email so that we can discuss this further and I can help clear up any confusion! Hope to hear from you soon - Emma, Shopify Support


One of the must-have apps. Works well although it was a bit complicated to set up. Shopify customer service help me a lot.

Brew Lucky

I love that Facebook is making selling online easier! This is a great resource for additional revenue through a site that people are already on!

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