Facebook Shop channel

Facebook Shop channel

by Shopify

Sell on Facebook from the Shop section of your Facebook Page.

2.6 of 5 stars(493 reviews)

Sell from your Facebook Page

Create a Facebook Shop and let shoppers buy your products from Facebook.

Share your collections

Post collections to your Facebook timeline to highlight products and increase their discoverability.

Post shoppable Facebook photos

Build engagement around your products by tagging them in your photos and letting shoppers purchase from your posts.


About Facebook Shop channel

Sell on Facebook

Give shoppers a way to discover and buy your products from your store’s Facebook Page. Use the Facebook Shop channel to create a Facebook Shop and manage your products from Shopify. Share and tag products in Facebook posts to grow your discoverability on Facebook. You can choose to further the reach of your posts using Facebook’s paid boosted posts.

With Shopify and the Facebook Shop channel, you can:

  • add a Facebook Shop to your Facebook Page
  • manage the products on your Facebook Shop
  • arrange the order of the collections on your Facebook Shop
  • let customers check out on Facebook (US stores using Shopify Payments)
  • fulfill orders placed on Facebook
  • track Facebook sales using your sales channel overview and Analytics pages

Eligibility requirements

To use the Facebook Shop channel, you need to:

  • be the admin for the Facebook Page you want to sell from
  • sell in a currency supported by Facebook
  • have a customer email in the store details section of your general Shopify settings

Learn more about selling on Facebook by visiting the website in the "Sales and support" section of this page.

Media gallery

Support

Pricing

Free

Overall rating
2.6 of 5 stars
Based on 493 reviews

  • 5 of 5 stars
    27% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    6% of ratings are 2 stars
  • 1 of 5 stars
    50% of ratings are 1 stars

Most recent reviews

3 Ravens Metaphysical Shoppe

This is getting frustrating. They need to update or do something. None of my products are posting, yes I have made sure products and collections were made available. Contacted support and they had no idea and told me to talk to Facebook. I contacted facebook about 3 weeks ago and have yet to receive a response at all.

She Shop NZ

Not publishing any products on Facebook shop for more than 2 months. Shopify Gurus tried to support but nothing resolved and they asked me to contact Facebook support. No proper response from Facebook since 2 weeks.

X Outlet

Finally I was able to connect the Facebook shop, but only 5% of my products are sync, after 2-3 days. 90% of the collections are not displayed in Facebook. 50% are dispayed in the Catalog Manager, but most of them empty. The remaining are missing.

Sometimes the second picture is displayed in Facebook shop, not the first / primary. The products are displayed from old to new. It should be the other way around, from new (latest products) to old.

On mobile, the discount price is not displayed. You can see the discounted / real price only after you open the product.

So manny bugs.