Facebook channel

Facebook channel

by Shopify

Sell on Facebook from the Shop section of your Facebook Page.

3.1 of 5 stars(349 reviews)

Sell from your Facebook Page

Create a Facebook Shop and let shoppers buy your products from Facebook.

Share your collections

Post collections to your Facebook timeline to highlight products and increase their discoverability.

Post shoppable Facebook photos

Build engagement around your products by tagging them in your photos and letting shoppers purchase from your posts.

About Facebook channel

Sell on Facebook

Give shoppers a way to discover and buy your products from your store’s Facebook Page. Use the Facebook channel to create a Facebook Shop and manage your products from Shopify. Share and tag products in Facebook posts to grow your discoverability on Facebook. You can choose to further the reach of your posts using Facebook’s paid boosted posts.

With Shopify and the Facebook channel, you can:

  • add a Facebook Shop to your Facebook Page
  • manage the products on your Facebook Shop
  • arrange the order of the collections on your Facebook Shop
  • let customers check out on Facebook (US stores using Shopify Payments)
  • fulfill orders placed on Facebook
  • track Facebook sales using your sales channel overview and Analytics pages

Eligibility requirements

To use the Facebook channel, you need to:

  • be the admin for the Facebook Page you want to sell from
  • sell in a currency supported by Facebook
  • have a customer email in the store details section of your general Shopify settings

Learn more about selling on Facebook by visiting the website in the "Sales and support" section of this page.

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Overall rating
3.1 of 5 stars
Based on 349 reviews

  • 5 of 5 stars
    37% of ratings are 5 stars
  • 4 of 5 stars
    15% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    38% of ratings are 1 stars

Most recent reviews

Evans Online Gift Shop

I use Facebook app to run my store https://www.evansonlinegiftshop.com What a Joke. I have been battling with Facebook for over a month to fix the issues with my store so we can start using our Facebook shop. Facebook blocks anything that has the word Shopify in it. Facebook has locked my store and after messaging Facebook every hour on the hour for a month they finally reset my shop. I thought cool finally it's fixed. Nope back to square one. Facebook won't let my products from Shopify get imported into my store. Facebook's shop now button well that is once again not working. Same goes with Instagram. We have to post our products on our news feed on Facebook then direct the customers to our shopify store by using a personal domain name we had to buy that doesn't have the shopify name in it. Even then customers are Leary because they want to buy in the Facebook shop not some store with a dot com that might be a scam. If Facebook see's any products you have in your Shopify store Facebook will post the identical products cheaper and not your products that came from Shopify. It's like Facebook is trying to get rid of Shopify. This is total ridicules. Mean while while I'm fighting with Facebook I have lost out on the Black Friday, Cyber Monday and Small Business Customers not to mention lost a ton of money thanks to Facebook. Still Nothing is fixed. We are going on 2 months now. Customers on Facebook are starting to think we are trying to run a scam with all the problems of not being able to reach our Facebook Shop. You still have to pay shopify for the monthly fees even if you can't use your store or get any traffic. This weekend we have had 20 people inquiring about a product. Once we told them they had to go to our online store and gave them the link, they were gone like hotcakes. This has been a nightmare & I don't see a end to this yet. You ask why not use a different platform? Why pay out all this money to different platforms for your store if you can't bring and traffic or money in. You would be throwing money out the window. Oh and another thing Facebook rejects a huge number of products even if they aren't any type of promoting alcohol, drugs, smoking etc... Their automated reply is Check the Community Standards Policy. The Customer Service sucks. You will never get anyone to help you. Its all generated messages and they don't have a customer service phone number because Facebook knows their customer service sucks and they don't want to hear from the angry public.

RAH & Co

Impossible to re-order products. Very strange appearance on Facebook and unexplained rejected products. Full of glitches at present

Mobimax EU

Pretty decent app, considering it has been build by Facebook. The integration is 'smooth and painless', but sometimes some products do net get synced all they way up, and you have to wait some more time.

You can probably check above mentioned right now, if you would to open my FB page: www.facebook.com/mobimax.eu , and then go to check the products on my Shopify store: www.mobimax.eu .