Facebook & Instagram

Worked perfectly in the past, however since we activated the cookie banner in the Shopify -> Customer Privacy settings, it is not setting correct data to Meta. It only sends 60% of landing page views. Add to cart events are over-reported by 2x. However, the other pixels (TikTok, Pinterest) face the same issues since the activation of Google Consent Mode V2. So might not be the issue of the app, but Shopify's support is not helping either.

i would rate this app a minus 5 if i could.. ive tried and tried to link m shop and page, spent 4hrs on the phone, paid someone, nothing..fb uses fake profiles for adds. you add says its been shown 1000 times but when you investigate you can clearly see there showing it to fake profiles to reach the required number of views..i read a reddit forum esterday that was ver lengthy about how we now believe 95% of fb adds are scammers.. that deletes the need to advertise on fb..

Absolutely woeful app. I can’t even get past the “connect your Facebook account” it doesn’t connect to it to progress in getting my business going on FB and IG shops.
It’s hard to even get support to get it fixed or diagnose what the issue is.
You’d think that Meta would have a functional app for businesses to utilize on their platforms.

I'm not even going to give it one star. (ok so I had to give them one star or it wouldn't let me post) We get very few orders through them and have never been paid. I've tried to verify my store 5 times with documents. They make it almost impossible. I even sent them our corporate tax return which wasn't good enough. I'm going to disable it after losing money again.

Facebook & Instagram has really help me get the word out about my business to the world. And i really appreciate it. Thank you both.

At first, I was a bit hesitant about the connection process, but Daniel's guidance made all the difference. They were incredibly knowledgeable and walked me through the steps with ease. Any concerns I had were quickly addressed, and the connection was established without any issues.

If you're facing any challenges with connecting your store or integrating your platforms, I highly recommend reaching out to Daniel Service. You can contact them at officialdanielservice@gmail.com. They are true professionals in this domain and will ensure your business is up and running without any hiccups.

I'm now proudly showcasing my products on my website, Benknostore.com, thanks to the seamless integration facilitated by Daniel Service. It's been a game-changer for my business, and I'm grateful for their expertise and support.

Thank you, Meta, for providing the tools and platforms that enable businesses like mine to thrive online. I'm excited to continue growing my presence and serving my customers with the help of this amazing ecosystem.

it is not working properly. on shopify custom pixel section it shows disconnected. and i am getting no support at all from any platform like meta support or shopify support.

Worst platform ever! No support what so ever, there is not even a damn email available for when you get stuck. They dont care about their customers, you just have to figure it out your self. I cant imagine how off putting this would be for someone starting in e-commerce to go straight to meta ads. Just stick to tiktok honestly, you will be more happy, trust me.

I am new to this process but I am learning as I go along. Thank you.

It is a bit difficult to set up at first. Overall, it is not bad once you get past those initial bumps. We enjoy having the ability to set this up and it will be great for business.