Facebook & Instagram

Can't contact Facebook & Instagram, not live chat

Je ne vois aucun changement ni différence que si je ne le mets pas...
J'aimerais bien que vous expliquiez mieux les fonctions de ces options svp

Very hard to use

The app seems to be buggy. Instagram and Facebook shop routinely get disconnected from my Shopify catalog, and I lose ability to tag products in my posts without any explanation or notice from either FB or IG. Every single time I log into the app on Shopify, I get the message that my "shop is in review" even when I make no changes whatsoever to either my Shopify catalog or Instagram/Facebook shops.

I have been waiting for almost 3 days for my shop to come out of review with facebook. I would like it to become active ......

It wont let you go to facebook business page from the app in shopify

In Shopify wird angezeigt, mein Shop sei mit Instagram verknüpft und aktiv, auf Instagram kann ich auf meinen eigenen Shop (von diversen Accounts aus) nicht zugreifen.

Challenging. I had to guess my way around and Instagram help haven't even responded to my request as to why my shop tagging system is not working and saying "no product catalogue found". I have resorted to asking Shopify help and hope this works. Challenging when its your livelihood depending on it.

Me gustaría que la aplicación de Instagram fuera igual en móvil y en ordenador y que dejen programar todo tipo de contenido a veces te ves limitado si adjuntas tu producto además de poder dejar tu link de la tienda online con mas facilidad.

Although it's great having the integration, the process and steps required to setup a Facebook store are not very clear. Since we started with Shopify first and then setup Facebook, it would have been great to have more information about the Facebook setup requirements as it pertains to Shopify.