Facebook & Instagram

Took a while to get it up and going, and still times I have no idea what is wrong with it.

it is not shopify issue, but lots of bug and missunderstanding from Meta, and their support is bad, lie to me to get stars and good review, but nothing is get sorted.

AWFUL. Will not approve your store and there is no way to contact or request a review. All sorts of dead ends and no assistance. But they will take your money (in my case $400 in ad spend, but wont approve my store).

I have multiple Instagram accounts I want to connect to my Shopify store, and this isn't available. i have a personal brand and a shopping brand and it would be ideal to be able to tag products in the same catalog on multiple IG accounts.

Meta is not helpful and basically stealing money as they refuse to reimburse money credit that their UX pushed me to put on the "mother" account of the ad manager and which I can't use now since it is not connected to the shop and i can't make advantage + campaign.

Meta makes sure any request for reimbursement, which they should comply to under EU law goes, to the void and that you are activeley discouraged to claim your rights. These are experiences like this that will start the demise of the all Meta, and push back people to offline. This is not a service your are providing, it's a stockholm syndrom.

As per the app itself, in hindsight it did what it should have, only does not give me any freedom to allocate pixel from one shopify store to the "Mother" ad account, keep pushing me to the Facebook account I had to create for the specific business, I think you should be able to connect and select any Instagram or FB page associated under a main account, rather than these being considered separate containers

Cant find how to change my market coverage. I want to change it to just US and Canada

I have been trying to link my shopify store to my facebook for over a year now and I am still having the same problems

I am not happy with how the app works, we've got separate stores per country with Shopify and one social account. The Facebook and Instagram account however can only be connected to one Shopify store and both several.

This app is quite easy and quick to install, and get your shop visible on Facebook and Instagram.

it is not worth the money.
If I can not grow organic, there is no deal.

Instagram has ugly algorithms that makes it no interesting to pay for adds.
Small company owners can not effort $100 per month for zero outcome.

Same for FB.