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Troppo complicato
It no longer allows me to access the "Manage Facebook data sharing preference" section, and my campaigns are negatively affected. Nobody can solve the problem.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I don’t understand. I try to verify my store and I am having problems. I connected with support and come to find out it was Facebook support, they told me that I need Shopify and they are saying the same for the opposite company. The only thing that is wrong is my business phone number. I can’t get help it is frustrating.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
The app is not connecting with shopify. I spent several hours trying to solve the problem with no result. Hope support gets in touch with me.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing connecting Facebook with Shopify. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.
Jason | Shopify
I have no complaints. Easy setup, currently the best solution for the iOS14 situation, pixel tracking and dynamic catalog ads.
I started using this app and everything has been going well so far.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Instagram is very engaging. It is easier to use than FB business page. I find FB business page a little more difficult to use as a selling platform. It is good for information about my business to direct them to my actual website but so far I am not sure I can use it to sell from. I primarily use FB Marketplace until I figure it all out.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
I cant use shopify marketing to publish retargetting ads..... It keeps getting rejected over and over again saying something is wrong with Facebook.
Hi,
There can be some things which need to be set up before you can publish Facebook ads through Shopify. I'm going to send you an email so we can get to the bottom of this and get your ad up and running. Keep an eye out for it!
- Cíara | Shopify Support
So far is great, easy to add products and configure the store with Shopify. And excellent that it will sync also with Instagram.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Connecting my shopify shop to face book was easy and quick. the catalog automatically uploaded. best!