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Worst app ever! Neither shopify not facebook give support - I got suspended from facebook commerce because of this non functional app and now facebook says it´s because of shopify and shopify says please ask facebook. We are trying to sell on facebook again since more than one year and nobody is willing to help. Really this app is just one big disaster!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the getting your Commerce Account approved. Please understand that Commerce Account approvals are completely handled by Facebook as Shopify has no hand in the decision made. I do want to see the Facebook Channel working for you so I'm going to follow up with you in an email to share some more information with you that can help resolve the issue.
Adil | Shopify
I use this to market my clothing line and items from my store. I wish the marketing was free to use. I would sign up for it asap. I like how my page is open to the public to view and gain access to my store from the app.
I haven't used the app yet for the "sell product" feature however it helps with driving traffic to my website.
Doesn't work because I didn't have an existing personal Facebook account. Google works fine because they just let us create an account for our business, but Facebook doesn't appear to have this option. They've blocked the account because my personal account doesn't have any information on it. I didn't know this would happen. Now I have tried adding personal details but it's too late as the account is permanently restricted. It should be more clear that you will be banned if you haven't shared personal information about yourself, even though you're just an employee of the company that wants to advertise.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook channel. When it comes to restricted accounts, it is completely handled by Facebook. I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
It was very simple to do. Easily laid out in 5 steps. Thanks Facebook! P.S. Facebook is waiving seller fees throughout this year, so this will be a good time to try out the shopping platform! Check it out today!
Perfect app! Perfect You should try this app for your Shopify as we started to use any we are satisfied! Perfect app! Perfect You should try this app for your Shopify as we started to use any we are satisfied!
We love Facebook. Facebook is so easy to use and so fun to share. The links are easy to set up and the automation is incredible.
I can't access my Facebook page now. Because the mobile I inputted is wrong.
The correct mobile is +63 9178442622.
I tried to change it but it can't be changed. It keeps sending notification code to +63 09178442622 WRONG. If you are in the Philippine the mobile number should only be 09178442622
Used it to set FB on my shopify site and it was just a few clicks. Very easy to follow and does the trick.
I HAVE INSTALL THIS APP TO MY E-SHOP IN SHOPIFY AND IT IS GOOD!
IT IS WORKING OK. I THINK IT WILL HELP ME TO HAVE MORE CUSTOMERS.