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Absolutely a headache. I had previusly used the old Shopify Facebook Shop App some time ago and has been long uninstalled. However somehow the Commerce ID from that old app is still tied to my Facebook Page. So this new app will not install without removing the old ID. However Meta Support keeps telling me I dont have persmissions to disconnect this old ID and I need to have someone give me full permissions to do so. I have shown them the screenshots showing I have full permissions and yet it still keeps saying I do not have permissions. However they keep getting stuck in thier own flow chart and keep saying I need to ask someone for more permissions.... I am the owner of the company, facebook page, and shopify store. There is noone else capable of giving me any more permissions. I have asked them to tell me who has these magical abilities to give me more permissions, however I get the same flow chart response. It should not be this big of a hassle to install a app on my shopify store and link my Facebook page when it stands to make them money by me doing so.
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]
Very easy to set up, however, did take time to sync, so at the start, I wasn't sure if it was working. I am also not sure about the catalogue set up.
I used this app to help me make excellent marketting, I want to make Facebook channel to marketing my product.
I use this app to sell on Facebook and it has worked well thus far. It is easy to add all my products to my facebook page.
Great App! Very easy and helpful. I installed the app in 1 minute and did all settings in 5 minutes!
extremely easy. The app does all the work for you. Gives directions, follow them and the app performs all the work
Quick and simple setup ! Good preview to expand business opportunities, thanks for the opportunity !
good app for beginner .I used this app to help me have more sell on my Shopify store .Will definitely use it.
Very simple to set up, if only the management was so easy. I'm not expecting that to be quite so straight forward
Well, very simple and straightforward.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support