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This is a great addition that makes setting up facebook ads much easier and faster. Well done Facebook
The app doesn't track the correct revenue, it sends duplicate purchase events to Facebook each time the user reloads the order confirmation page, and it does not send deduplicating information to Facebook.
The support is absolutely useless, I have been in contact with the special Meta support for this app, and they keep asking me to check
- the pixel setup (which by the way is managed by the app) and/or
- referring me back to Shopify to ensure the app is installed correctly (Shopify were the ones who referred me to Meta).
My Meta inquiry number is 909689016966830
Long story short - the app is broken and they don't care.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please continue the conversation you initiated over email with our support team.
You can contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
This app helps me to find new customers to my shop. A bit confusing in the beginning but after a while of use it becomes easier.
Pienso que es fácil de utilizar, para alguien con conocimientos medios en términos de marketing digital
Great to sell my products online and have more people to get to know my store, im still trying to figuere out how to get my products in the online catalog on instagram
loved it was a quick and easy set up process. was click by click and instructions were very clear and easy to understand
It is fairly simple to use. I appreciate the additional marketing skills and tips. I have loved using Business Manager and I started a store knowing absolutely nothing.
I used this app because it will help me to promote my business page, I really love it and I strongly recommend this app to anybody that would like to boast sells on business
I used this app to help me to do. I really like how it does. It would be nice if it did better. Thanks for Facebook
very helpful and made the setup process very simple as just following the instructions and its helpful.