Anmeldelser (8.298)

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 66 % af bedømmelserne er på 5 stjerner
  • 14 % af bedømmelserne er på 4 stjerner
  • 5 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 13 % af bedømmelserne er på 1 stjerner
22. december 2020

Hi I cannot link FB to my webshop in Shopify. However I sell only lifestyle products and don't understand why you block my products...

Roccoville
Belgien
2 måneder bruger appen
6. oktober 2020

good very good good very good good very good good very good good very good good very good good very good good very good

Kurdly.org
Holland (Nederlandene)
5 dage bruger appen
31. august 2023

I have been suspended 1 week after the beginning of my ads just after being hacked. it is impossible to join the client service and today I have not recovered either my page for ads either my personal account. I am very worried because I have a lot of personal information and credit card on it. That's not normal for such a big company to not have a client service to help people and fix problem... Very disappointing

Parvota
Frankrig
2 måneder bruger appen
Meta svarede 5. september 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

22. januar 2021

best experience and very easy to use and most important auto work ..
Most useable app - hotscart team

HotsCart #1 Online Shopping Center
Indien
5 dage bruger appen
1. oktober 2020

Geniales los pixeles, me hubiese gustado que la integración fuese más sencilla, pero por lo demás genial.

Navagart Trends
Spanien
5 dage bruger appen
10. september 2020

I am using this app to help provide a more streamlined process, when promoting my products. It’s great to have one central location to achieve multiple task.

Mjlacquer
USA
5 dage bruger appen
6. december 2020

Rien a dire c'est excellent le service lié avec instagram est vraiment exceptionnel je suis assez confiant pour développer une bonne audience

MIROSPOTSOUND
Frankrig
2 måneder bruger appen
13. november 2022

I can't get any help, unfortunately. My account keeps getting temporarily disabled every week or so, and I cannot reach out to anybody. Reviews last for days and I never get an actual reason for the disabling. I comply with every policy, yet I still encounter issues and have nobody to ask for help from to at least find out if I am doing something wrong and what that is. On top of that, this app keeps showing me errors. Been trying to reconnect my store for the past hour and I keep getting different errors and time-outs. Really frustrating.

AmpleSonic
Storbritannien
2 måneder bruger appen
Meta svarede 14. november 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

Redigeret 24. november 2020

Found a really nice tutorial on youtube that guided me through the hole process. At the end it was fairly easy.

Carrinho.pt
Portugal
4 måneder bruger appen
Meta svarede 25. november 2020

Thank you for taking the time to share your experience. Glad to see you were able to set up the app! Feedback is extremely important to us, in order to help improve our app. I'll be reaching out via email shortly to see if you have any other suggestions or additional details you'd like to share. - Anna, Shopify Support

12. oktober 2021

Facebook orders do not sync and integrate with the Shopify platform. Facebook confirms the order has been placed, but nothing shows up on the Shopify end. I used to love the Shopify platform, but recently it has been nothing but a nightmare. After reading hundreds of forums and spending countless hours, still no response from the Shopify support. We all would appreciate some help before we change to another platform.

28 Black USA
USA
2 måneder bruger appen
Meta svarede 15. oktober 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the Facebook Channel, specifically the orders. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up line of communication and get this issue resolved.

Adil | Shopify