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Why is it so difficult to figure out how to add the shop now button on my Instagram profile? I need helppp.
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
It was cool took some self figuring out to get it all linked and recognizable by Shopify but when I figured it all out. it was smooth sailing from there.
really great app to use.So far I'm satisfied and couldn't be any happier. thank you facebook for all the help.
I can install the faceook app, but it wasn't connecting to Facebook. When I open this app, it shows blank. Hope support gets in touch with me.
Hi there,
Charlotte here from Shopify support, thank you for letting us know that you are having an issue with connecting the Facebook channel. I am going to send you an email in order to help you get connected, and provide you with the support you need. Talk soon!
Charlotte | Shopify
The most difficult and worst experience with this app. Meta is stupid business. I hope this company will loose its monopoly in the world. It has become a full monopoly
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
No se puede descargar la aplicación de facebook, dice que no existe.
¡Por favor resuelvan esto! es un error grave!!!
¡Gracias por tomarte el tiempo de dejar tu opinión! Trabajamos muy duro para mejorar la funcionalidad de nuestra aplicación, así que me gustaría investigar un poco más sobre este tema. Te he enviado un correo electrónico para que nos des un poco meas de información. ¡Gracias de antemano! - Jamilah, Soporte de Shopify
its alot of information and its complicated t start up when you dont know what you doing. but overall when its working its great
Still learning. Just make it easier to communicate with customer service for us newbies.
That is about it
Great app, it takes a few minutes to set up all your settings but after that is all completed works pretty good. Still learning all the settings and options under the menus, I will do an update in a few weeks when everything is running smooth.
Awful just awful. Once you connect an account it’s connected forever. No option to connect a different account to your Shopify store. If you accidentally connect a page you didn’t mean to then you’re out of luck and the support crew has zero idea how to help you and can barely comprehend
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]