Facebook & Instagram

Unfortunately, FB purchases on our shopify store do not allow for any modification to the sale price. If a customer prefers a discount from a damaged item, or wants to purchase a return label from the original purchase we don't have any options to modify the order. It is very limiting and not a good user experience.

Not working? No support or help to fix issues

"Facebook & Instagram

Facebook & Instagram have issues that need your attention. Visit their sales channel to resolve them.
Learn more". <<< Link shows no issues and there is no more support, no support for products no support for Ads nothing.

I have been trying to link my shopify store to my facebook for over a year now and I am still having the same problems

Somewhat helpful in terms of data and ads but un-needlessly difficult to create a shop on Facebook and Instagram through this app - I have been waiting for several months for my store in Facebook and Instagram to be approved by their admin.

Had a terrible time updating my catalog and connecting my facebook profile such that it has the right "permissions" to be useful. FAQ on Meta sites is bad and Shopify customer service also washes their hands of anything Meta and app related - i.e you're left to fend for yourself.

Meta is bulky and has unnecessary drop down menu's which makes the process of even dealing with it painful. You can almost feel the weight of it simply by looking at it. I appreciate somethings Meta (Instagram devs) have done for me in general, but meta business suite is full of errors and roadblocks leading to what feels like an overloaded, bulky out of date system.

Le falta manejar mejor las notificaciones para el usuario, por meses me salía un mensaje que el Facebook Shop estaba en review y no me daba mas info, después que contacté a soporte resulta que hay que hacer muchas cosas en la pagina de Meta Business que en ningún lugar dicen que hay que hacer.

Set up was very hard and took a while. I have not sold one part to date from the app .

I am certainly receiving sessions and views, but I have not achieved a single sale out of 8000 views. I am very disappointed with the current progress. I desire sales, but they are simply not materializing.

Local pickup is not working. My account always says it needs to be connected but when i go in, its connected. Products always hidden from the shop