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Checkout with facebook & Instagram is so premature that we might have to pull out. None of the basic settings like shipping is being synced. It just defaults to free shipping... meanwhile we're only a pick-up business.
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Meta Support
Hi. I can't connect my shop to Facebook and Instagram. Every time I try to connect it shows a message saying that something went wrong, please try again. I have been trying for month and no help.
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
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amazing ! A must have
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Meta Support
Works as it should for now
they are really good platforms coz it exposes your products to a lot of different kinds of people from different cultures allover the world
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Meta Support
best way to sell your products.
I trust Facebook platform to help my business
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Meta Support
1. NO Support. I have reach out numerous times, no response.
2. You are required to use Shopify Payments. Why? Kickbacks?
I just wanted to be able to sell on Facebook and Instagram without issues. If you are wanting simplicity, this is NOT the app for you.
It's the worst App I've ever used! It can't be possible to get blocked and stay blocked for weeks and getting no help of the support. They block your account and the settings because they think your account would be fake (and I used my private account which I've been using since 2012!). Ridiculous!
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support