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Hi There!
Thank you for taking time to leave a review.
Please contact our Business Support team via this link if you need further assistance from us: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
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ok
normal correspond a la moyenne positive
It's a process
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Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Ik heb pas net dus helaas kan ik hem niet beoordelen. Ik hoop dat ik in toekomst weer een kans krijgen om deze te kunnen beoordelen.
No me permite añadir el pixel de facebook a mi tienda de shopify
Hola,
Gracias por tomarse el tiempo para dejar una reseña.
Comuníquese con nuestro equipo de soporte comercial a través de este enlace para que podamos brindarle más ayuda:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Nos aseguraremos de comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.
Gracias,
Meta soporte
ok
Fairly easy to connect. Lots of confusion in terms of what and how when switching from the old channel, and it does not send your collections to Facebook.
We spent A LOT of time trying to figure out why our collections would not get synced and how to fix it. Asked support for help. Set it up properly. And nobody told us it does not actually share the collections. Meaning having the option of making a collection available/unavailable on Facebook actually does nothing.
Trying to fix this by recreating the collections as sets yourself in Facebook will only cause frustration, as the filters provided by Facebook are borderline useless. You can filter by price amount(*but not compared to the compare at price which would let you make a sales collection) , title, condition, and a few other variables hardly anyone uses.
I appreciate you sharing your feedback! That definitely sounds frustrating, and I can see that you've been through a lot. I’ve sent out to an email to you to discuss this further and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
No entiendo porque tengo la obligacion de permitir moderar mis comentarios o publicar en mi Facebook
Gracias por tomarse el tiempo para dejar una reseña. Cuando se trata de comentarios en publicaciones, esto es algo que en realidad está regulado directamente por Facebook y no por Shopify. Me complacería enviarle información por correo electrónico sobre cómo contactar a Facebook para obtener ayuda con esto, por lo que le enviaré un mensaje pronto. - Veena, Shopify Support (Escrita con una traductora)