Facebook & Instagram , 4.679 Rezensionen

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 62 % der Bewertungen sind 5 Sterne
  • 15 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
9. Januar 2024

Please contact Facebook and verify my account.

ARTNOTEZ
Deutschland
2 monate mit der App
Meta hat geantwortet 12. Januar 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

10. April 2024

He sometido en varias ocasiones un problema de conección entre mi tienda de Shopify y mi cuenta de Facebook y no hay forma de resolver el problema. Ni encuentro la manera de hacer contacto con servicio al cliente.

Frescura Boricua
Vereinigte Staaten
Etwa ein jahr mit der App
18. Januar 2024

Love how easy it went and how it showed on Instagram.

Life is Gourd
Vereinigte Staaten
2 tage mit der App
Meta hat geantwortet 26. Januar 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

28. Januar 2024

Works well

Snackle Bottoms
Vereinigte Staaten
6 tage mit der App
Meta hat geantwortet 2. Februar 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2. Dezember 2023

I highly recommend this product. Its a bit complex to set up, but its worth it in the end.

cherishpreciousmoments
Vereinigte Staaten
Etwa ein monat mit der App
Meta hat geantwortet 15. Dezember 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

24. Januar 2024

Al pricipio un poco de problemas con que me aceptaran la cuenta. Ya esta todo arreglado y es fantastico.

bebochic
Vereinigte Staaten
17 tage mit der App
Meta hat geantwortet 26. Januar 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

31. Januar 2024

I love it

TOMMYXWHITE Store
Vereinigte Staaten
19 tage mit der App
Meta hat geantwortet 2. Februar 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

8. Dezember 2023

I haven't seen anything that bad in my life. Companies policies problems never end up, and it is impossible to understand what is missing or what document u need to submit. The help desk is so miserable; the only thing they keep saying is ' u need to wait more' and 'company policies'. No one could figure out the section 4 problem. I am paying my workers money for nothing right now, and I don't know what the problem is and how long it will take to fix the problem.

GeneralSelectStore
Australien
5 tage mit der App
Meta hat geantwortet 15. Dezember 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

10. Januar 2024

Meta is just absolute crap and a massive headache for every single steps that should be easy. To try and start just simply advertise from your Facebook page and get the ad data connected to your shopify is taking me days. First the meta business page was lagging and bugging making me do the same rhings over and over, then once I finally manage to create the pixel and went to install the Facebook and instagram app on my shopify, it started to bug again. After 4 time uninstalling et re installing that horrible app, I managed to connect my store after creating a facebook business account ( thought just my page with my facebook account would be enough but no, has to be another dam account ) DAMM ! I thought I'd be ok then but NOOOO Facebook restricted my business account, probably because its too new ( which doesn't make sense really), I am now unable to complete the connection settings between shopify and facebook and have to wait 24h for a review after providing a code received on my phone and my identity document photo. This is really a joke considering how much money that business is doing, they can't even make basic settings simple for people, they over complicate everything and cross everything together making you go back and forth between platforms non stop for a very simple task. All I wanted was to see the results of my advertising with shopify, nothing else. If I ever manage to get to the point where facebook let me advertise and the connection with shopify works ( pretty sure something will go wrong again) I surely WON'T authorise facebook to sell my products directly on my facebook page because I bet you these sales will be catastrophic and customers will run away, surely there will be problems with payment and order fulfillment etc. A shame from start to finish

The Bloody Store
Australien
Etwa eine stunde mit der App
Meta hat geantwortet 12. Januar 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for the experience you've had so far with us.

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

27. Oktober 2023

My experience with the integrated Facebook and Instagram app connected to Shopify has been nothing short of exceptional. Seamlessly linking my e-commerce store to these powerful social media platforms has amplified my business reach, enhancing customer engagement and boosting sales. The user-friendly interface and robust analytical tools have enabled me to effortlessly manage campaigns, monitor performance, and optimize marketing strategies. With efficient product tagging and a streamlined checkout process, this integration has proven to be a game-changer, offering unparalleled convenience and driving substantial growth for my online business.

Echo EZ Print
Vereinigte Staaten
5 monate mit der App
Meta hat geantwortet 3. November 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support