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It's not hard to figure out but would be better with customer service attached for more help. I created this as a newbee but I am mostly guessing all the time.
Thanks for sharing your feedback! We offer support through our app's Get Support button, but I can definitely pass your idea up to our developers. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
After all the changes to fb, meta updates all seems to working well. It did take a over a year to get it all together but at least I can easily post product from messenger. I still cannot view shop items when in shop on facebook but believe that was one of the changes made.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I'm not to tech sevy but wasn't too hard following this. App is not hard to follow and not too time consuming. Kind of fun!!
Thanks for taking the time to share your experience! I am happy to see you had a good fun setting up the app. I'd like to touch base to ensure you are getting the most out of all the features so I will be sending you an email shortly. Look forward to hearing back. - Anna, Shopify Support
I used app to add products to sell via instagram shop. needs to be simpler. Couldn't edit items easily
Thanks for letting us know about how you're getting on with the Facebook app. I'm going to send you an email about editing your products, so you can get them set up exactly as you need. Keep an eye out for it! - Cíara, Shopify Support
I think is good, I do not know yet, I have to test for more days because I can give you my feedback yet.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Needs to say somewhere on the main page that you must finish instagram and messenger to complete setup of the channel. Otherwise pretty straight forward
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
good. it seemed fine when I got started. xoxoxoxooxoxoxoxoooooooooooooooThanks. a bunch I appreciate the user friendly app
Thanks for sharing your feedback! We appreciate the kind review. I’ve sent out to an email to you and would love to hear more about your goals for the app and assist in anyway that I can. I look forward to your reply! - Abdalla, Shopify Support
GOOD. I am unsure if i like it or not because I haven't tried it yet but we'll see. Hopefully i can change my ratings if i dont like it.
Thanks for sharing your feedback! I'm happy to hear that you've installed the app. Your opinion definitely matters, and I'd love to hear it. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I'm using this to help me with my audience targeting to put my store on the map and in front of customers.
Thank you for sharing your feedback and taking the time to leave a review. I'll be reaching out via email shortly to see if you need any further assistance with setup or creating ads. - Veena, Shopify Support
Generated traffic to website, but no sales. Some visits were very strange from Asian and Middle Eastern countries. That was a bit concerning.
Thanks for taking the time to share your experience! I'd like to ensure you are getting the most out of our app and also learn additional details on what you were seeing for traffic. I will be sending you an email to connect shortly. I look forward to hearing back. - Anna, Shopify Support