Rezensionen (8.234)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 66 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
14. November 2020

all good, took some time for some errors, but done at the end. will give it a try, and hopefully have instagram shopping as el l

The Baby Mats Shop
Vereinigte Staaten
Etwa ein jahr mit der App
Meta hat geantwortet 16. November 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

10. Mai 2021

It's great to have the convenience of FB and Insta shop but it's been selling products that have been sold out. It's supposed to read inventory from Shopify through the app connection. It's leaving customers extremely frustrated and it has everything to do with bugs within your platform or bridge between Shopify and facebook. Needs to be fixed. Better to have people shop the website directly than to deal with the backlashes of this.

Sport of Kings Forever Young
Vereinigte Staaten
Etwa ein jahr mit der App
20. September 2020

As I work from Germany and also my administration team is in Germany I would like to get a documentation in German language ;-)

midasverlag
Schweiz
Etwa ein jahr mit der App
Meta hat geantwortet 21. September 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

29. März 2021

It was good I liked the app helped me a lot look forward to using it hope it improves my sales thanks heeps

Battens pcs
Neuseeland
Etwa ein jahr mit der App
Meta hat geantwortet 29. März 2021

Hey there! Thanks for taking the time to send along a review. I've sent you an email with some resources on how you can further improve your sales using the Facebook app. Look forward to hearing from you if you have any questions! - Jake, Shopify Support

16. Februar 2021

It’s good to use . It’s takes time getting used to it and getting the hang up of . You’ll love it !

Keisha Kouture
Vereinigte Staaten
Etwa ein jahr mit der App
Meta hat geantwortet 17. Februar 2021

Thanks for sharing your thoughts! I'm glad to hear that you're taking your time to learnt he app and get used to it. On that note, I wanted to share some resources that could help with the learning process! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

10. Oktober 2022

Works flawlessly and I would've been giving it a 5-star rating IF IT WASN'T FOR THE ONE FEATURE THAT ABSOLUTELY INFURIATES me: Whenever I add a new product to my stock in Shopify, a Facebook-post automatically appears on my business accounts feed. It floods the feed, so my followers unfollow my business site, because they feel I'm spamming them, or suspect that I've been hacked. What p*sses me off the most is that it can't be turned off?!?!? * * * Shopify and Facebook - please, please, please give us the opportunity to at least turn this feature off * * *

Golfplakat.dk
Dänemark
Etwa ein jahr mit der App
Meta hat geantwortet 11. Oktober 2022

Hi there!

Paola here with Shopify. Thank you for taking the time to let us know about your experience with the Facebook Channel app.

I can certainly understand how these updates are overwhelming for your followers and, therefore, you want it to be turned off. This feature is controlled entirely by Facebook and it can't be removed from Shopify's end. However, I will be reaching out to you shortly through email with steps that worked in my personal experience.

I look forward to chatting with you soon!

Paola | Shopify Support

12. September 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

GoSyoping
Singapur
Etwa ein jahr mit der App
Meta hat geantwortet 13. September 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

4. März 2021

it's been ok, I'm still learning how to navigate Facebook through the business stand point but i feel like it could be easier if their wasn't so many glitches

jemscosmetics
Vereinigte Staaten
Etwa ein jahr mit der App
Meta hat geantwortet 8. März 2021

Thank you for taking the time to share your experience. As you know your feedback is very important to us in order to make our app better. I will be sending you an email shortly to ask for more details. Looking forward to your reply. - Anna, Shopify Support

1. Dezember 2021

App is good, recently updated... How do I remove the 'message us' speech bubble now that Facebook messenger messages come through the Shopify chat - I don't want 2 speech bubbles on my page..

Global Free Style
Australien
Etwa ein jahr mit der App
Meta hat geantwortet 1. Dezember 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm more than happy to help resolve the issue that you are facing with the Facebook Channel so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

2. November 2020

Interesting to navigate, decent so far. Will provide a more accurate review after a few months of using

Chaudhunga
Irland
Etwa ein jahr mit der App
Meta hat geantwortet 3. November 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support