Rezensionen (5.567)

Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 64 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 15 % der Bewertungen sind 1 Sterne
1. März 2021

i used this ap to help me connect my facebook shop .... easy peasy. cant wait to start selling!!!!!!

SOJARA
Vereinigte Staaten
8 monate mit der App
11. März 2021

I thought it was very easy to set up and now i only PRAY (please God) people come to my store lmao at www.finejewelsatlanta.com :)

Fine Jewels Atlanta
Vereinigte Staaten
8 monate mit der App
Bearbeitet am 5. Februar 2021

So this is probably the 4th week for me with Shopify and Facebook. It's awesome that there's the Facebook Chanel option with Shopify... it definitely makes life so much easier. So far I had a lot of hiccups but I guess everything is new to me. For example I uploaded the items to Facebook Shop manually but then I realised that the two apps synchronise automatically and I ended up with doubles. I gave three stars so far because that is the experience for me at this point. I am aware that there are many features that I haven't yet made use of so I know that my rating will get better as I go along :)

Ruth's Art Sanctuary
Malta
8 monate mit der App
Meta hat geantwortet 25. Januar 2021

Thank you for taking the time to share your experience so far. Your feedback is very important to us so I look forward to hearing your updated experience once you have had more time to use the app. I'd also like to ensure you are getting the most out of our app features so I will be reaching out via email. Looking forward to hear more of your thoughts soon. - Anna, Shopify Support.

8. Dezember 2021

Absolutely THE WORST APP EVER! Their support is horrific. I have been trying to connect the FACEBOOK app for INSTAGRAM shopping for over 4 months and still have not been able to get them to fix the problem connecting it to my SHOPIFY catalog correctly. I do not recommend this APP or Facebook for Shopify. A client who actually works at FACEBOOK told me that their support so bad - you are better off giving up as it is outsourced to India and they do not help anyone with any connectivity issues. Total waste of 1000s of HOURS as well as over $10K in employee time setting up our Shopify Catalog for Instagram shopping and we can't get it to work. We were told we are better off starting over with a new Instagram account versus actually getting it to work with our live pages, but we have the account since Instagram launched and our following is over 70K so this doesn't make any sense to start from scratch with new social media channels just to get Shopify to work with it, they should have better customer support!

The Untitled Magazine Boutique
Vereinigte Staaten
8 monate mit der App
Meta hat geantwortet 8. Dezember 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with setting up Instagram Shopping. I'm going to follow up with you in an email to open up lines of communication and see where I can help.

Adil | Shopify

29. September 2022

Hi, I have tried connecting my shop and keep receiving a message that states "This shop is not eligible for shop with checkout on Instagram or Facebook at this time." But I followed every step and have a reputable business.

Our Day Of
Vereinigte Staaten
8 monate mit der App
Meta hat geantwortet 3. Oktober 2022

Hi there!

Paola here with Shopify! Thank you for taking your time to let us know about your experience with the Facebook channel app. I will be reaching out to your shortly through email so we can troubleshoot what is happening on your end.

I look forward to chatting with you!

Paola | Support Shopify

14. Februar 2021

I love that Facebook has made this setup so much easier than having to setup Instagram separately. Now they both integrate and installation was a breeze.

Ringz & Tingz Jewels
Vereinigte Staaten
8 monate mit der App
25. September 2020

I am going to try it out now. See how it works. Oh, I have to have at least 100 characters. What bullshit!

Sueile
Norwegen
8 monate mit der App
8. April 2021

Ahora se hace más fácil la instalación pero aún me da error en Facebook e Instagram. Ya escribí espero respuesta. Gracias

Xylo Servicios
Spanien
8 monate mit der App
14. Januar 2021

Unfortunately it's not working right. If you have more than 1-2 and more sites in FB and using more features. This app make problems and it's not possible to finish the app the right way (like only what you need) and prepare only for one shop. The GDPR regulation it seems to make this app more difficult. The app looks good and the features are in the positive way, but something is not working right... also I have some other problems with my shop in facebook...

SMOOPEEL©
Schweiz
8 monate mit der App
Meta hat geantwortet 15. Januar 2021

Thanks for taking to time to share your experience. It sounds like you have been encountering a few issues while try to set up the app. I'd like to hear more about the errors you are currently facing to ensure you are getting the most out of the app, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support

20. Oktober 2020

Great app! Helps me display my products to a wide audience and lets me connect to more and more consumers all around the world!

Charmed Athletics
Italien
8 monate mit der App