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Used this app to connect company's social channels to new online store as we begin promotion and driving awareness of our direct selling platform.
Facebook has continued to delete my business from the app without providing me with details so that fake bots have now taken over my business account using my followers data to harrass them!
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Very easy to navigate. This should help me tremendously to grow my business to be successful. Thank you.
I like this app because it is user friendly for someone who isn’t tech savvy. I would recommend this channel for anyone that is looking to advertise their products on facebook.
I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook
Not sure why most of the time Ads accounts are getting banned or restricted. We are clothes and accessory seller for women, men and kids still our ads account got restircted or banned and we are not getting any solution.Removal of restriction is very difficult and no proper support from FB.
There is no Live chat support from FB who can help customer to clear such restriction or banns.
thanks FB to provide live chart support since we are not expert in FB..............THANKS
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I am seeing drafted products in ads using the feed. Can you help? The Facebook store itself seems to show the correct products, but drafted products somehow make it to the ads.
Hi There!
Thank you for taking time to leave a review. We would like to assist you with a resolution regarding your drafted products within ads.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
the app was very user friendly, it explained step by step how to connect and gave use all the information we need set up our store.
It was very hard to set up Pixels and all ID, but I got help from Facebook Business Support. I have to admit, it's not easy at all.
It's very simple, easy and clear to configure the business manager as well as the pixel. The new interface is great. i didn't understand anything before. but now everything is very easy and well thought out. It's a great app that makes life easier. Thank you.